Hi Philippe,

A deadlocked instance or an instance that is very slow in responding can cause 
this message.  I have never tracked it down in the code, but I think it is just 
the wrong message (some code is catching a timeout exception and reporting it 
as this).  It really means "Failed to get a response from an instance on ....". 
 A deadlocked instance is the first thing that I check for when I see this.

For your deadlock:
>   java.lang.Thread.State: BLOCKED (on object monitor)
>       at 
> er.extensions.eof.ERXEnterpriseObjectCache.cache(ERXEnterpriseObjectCache.java:380)

Do you have more than one EOF stack (Object Store Co-ordinator)?  I have a 
deadlock to investigate related to that.


Chuck


On 2013-08-02, at 7:49 AM, Philippe Rabier wrote:

> Hi All, 
> 
> I resurrect this discussion again ;-)
> 
> We had today the same symptom "Failed to contact..." which was persistent. We 
> got this problem in the past but rarely.
> 
> After googling "Failed to contact..." I found Kieran email. And we got the 
> same result when executing the following command:
> ibabar:~ admin$ sudo lsof -i tcp | grep CLOSE_WAIT
> java      34524   _appserver  137u  IPv6 0x171e9344      0t0  TCP 
> ibabar.sophiacom.fr:dc->ibabar.sophiacom.fr:58973 (CLOSE_WAIT)
> java      34524   _appserver  138u  IPv6 0x2148f5a8      0t0  TCP 
> ibabar.sophiacom.fr:dc->ibabar.sophiacom.fr:59191 (CLOSE_WAIT)
> java      34524   _appserver  140u  IPv6 0x2141d344      0t0  TCP 
> ibabar.sophiacom.fr:dc->ibabar.sophiacom.fr:59070 (CLOSE_WAIT)
> java      34524   _appserver  144u  IPv6 0x2e28c984      0t0  TCP 
> ibabar.sophiacom.fr:dc->ibabar.sophiacom.fr:59114 (CLOSE_WAIT)
> java      34524   _appserver  145u  IPv6 0x2db8bb2c      0t0  TCP 
> ibabar.sophiacom.fr:dc->ibabar.sophiacom.fr:59074 (CLOSE_WAIT)
> java      34524   _appserver  146u  IPv6 0x13509a70      0t0  TCP 
> ibabar.sophiacom.fr:dc->ibabar.sophiacom.fr:58845 (CLOSE_WAIT)
> java      34524   _appserver  152u  IPv6 0x214440e0      0t0  TCP 
> ibabar.sophiacom.fr:dc->ibabar.sophiacom.fr:58853 (CLOSE_WAIT)
> java      34524   _appserver  158u  IPv6 0x2db23400      0t0  TCP 
> ibabar.sophiacom.fr:dc->ibabar.sophiacom.fr:59155 (CLOSE_WAIT)
> java      34524   _appserver  176u  IPv6 0x2e23b19c      0t0  TCP 
> ibabar.sophiacom.fr:dc->ibabar.sophiacom.fr:59034 (CLOSE_WAIT)
> java      34524   _appserver  178u  IPv6 0x2102f8c8      0t0  TCP 
> ibabar.sophiacom.fr:dc->ibabar.sophiacom.fr:59163 (CLOSE_WAIT)
> java      34524   _appserver  179u  IPv6 0x21523d90      0t0  TCP 
> ibabar.sophiacom.fr:dc->ibabar.sophiacom.fr:59110 (CLOSE_WAIT)
> java      34524   _appserver  184u  IPv6 0x20c995a8      0t0  TCP 
> ibabar.sophiacom.fr:dc->ibabar.sophiacom.fr:59199 (CLOSE_WAIT)
> java      34524   _appserver  187u  IPv6 0x2e1f98c8      0t0  TCP 
> ibabar.sophiacom.fr:dc->ibabar.sophiacom.fr:59042 (CLOSE_WAIT)
> java      34524   _appserver  190u  IPv6 0x2df27664      0t0  TCP 
> ibabar.sophiacom.fr:dc->ibabar.sophiacom.fr:59046 (CLOSE_WAIT)
> java      34524   _appserver  191u  IPv6 0x2dd3b4bc      0t0  TCP 
> ibabar.sophiacom.fr:dc->ibabar.sophiacom.fr:59086 (CLOSE_WAIT)
> java      34524   _appserver  193u  IPv6 0x2e01cf38      0t0  TCP 
> ibabar.sophiacom.fr:dc->ibabar.sophiacom.fr:59050 (CLOSE_WAIT)
> 
> After doing a dump, we saw the threads were locked as follow:
>   java.lang.Thread.State: BLOCKED (on object monitor)
>       at 
> er.extensions.eof.ERXEnterpriseObjectCache.cache(ERXEnterpriseObjectCache.java:380)
> 
> My question is about the cause of the CLOSE_WAITs and JavaMonitor: why the 
> monitor is not able to contact the wotaskd because one instance is locked and 
> I presume because the wotask is not able to contact the instance above?
> 
> I resurrect this mail because it's a good tip to use if someone get the 
> message "Failed to contact..." in the monitor.
> 
> Cheers,
> 
> Philippe
> 
> On 30 avr. 2009, at 23:30, Kieran Kelleher wrote:
> 
>> Resurrecting this old discussion again :-(
>> 
>> OK, a while ago, one xserve "omega" (running Leopard Server 10.5.6, WO 5.4.X 
>> wotaskd with fully embedded WO 5.3.3 apps) showed up in WOMonitor as Failed 
>> to Contact again. Remember WOMonitor is running on Tiger Server 10.4.8 with 
>> the wotaskd from WO 5.3.3.
>> 
>> Rather than assume this is a wotaskd/networking problem this time, I decided 
>> to check the WO apps on that server "192.168.3.154" using lsof and jstack to 
>> see if I can find anything unusual and I did:
>> 
>> OK, 192.168.3.154 has 2 apps running on it. pid-479 port 2001) and pid-43 
>> (port 2004). Also wotaskd is running as pid 43
>> 
>> app pid-479 lsof -i tcp:2001 shows nothing unusual
>> COMMAND PID       USER   FD   TYPE    DEVICE SIZE/OFF NODE NAME
>> java    479 _appserver    7u  IPv6 0x830bb2c      0t0  TCP 
>> [::192.168.3.154]:dc (LISTEN)
>> 
>> app pid-947 has unusual output, lsof -i tcp:2004 reveals 256 CLOSE_WAITs!!! 
>> .... this app is not allowing logins
>> http://67.78.26.66:81/~kieran/misc/lsof_tcp_2004_pid_43.txt
>> 
>> BTW, the other IP 192.168.3.149 shown on the CLOSE_WAIT lines is the machine 
>> that is running WOMonitor/apache, so this would seem to indicate a lot of 
>> hung requests? (that's a question, Chuck ;-) )
>> 
>> lsof for wotaskd itself gives this, which doesn't seem unusual
>> bash-3.2# lsof -i tcp:1085
>> COMMAND PID       USER   FD   TYPE    DEVICE SIZE/OFF NODE NAME
>> java     43 _appserver    8u  IPv6 0x6e1d258      0t0  TCP 
>> [::192.168.3.154]:webobjects (LISTEN)
>> java     43 _appserver   11u  IPv6 0x830b664      0t0  TCP 
>> [::192.168.3.154]:webobjects->[::192.168.3.154]:49665 (ESTABLISHED)
>> java     43 _appserver   12u  IPv6 0x8e41cd4      0t0  TCP 
>> [::192.168.3.154]:webobjects->[::192.168.3.154]:53449 (ESTABLISHED)
>> java    479 _appserver   10u  IPv6 0x830b8c8      0t0  TCP 
>> [::192.168.3.154]:49665->[::192.168.3.154]:webobjects (ESTABLISHED)
>> java    947 _appserver   10u  IPv6 0x8e7d344      0t0  TCP 
>> [::192.168.3.154]:53449->[::192.168.3.154]:webobjects (ESTABLISHED)
>> 
>> 
>> Now looking at the jstack outputs, we also have more useful clues.
>> 
>> jstack on the pid-947 (port 2004) app reveals it has session store 
>> deadlocks!! This is the same app with all the CLOSE_WAITs
>> http://67.78.26.66:81/~kieran/misc/jstack_pid_947.txt
>> 
>> So, it would seem that the stupid 'Failed to contact" stuff I have been 
>> seeing are really caused by Session Store deadlocks. So, the first thing I 
>> am going to do now is turn OFF concurrent request handling and turn on 
>> Wonder Session Store Deadlock detection for this app ...... however, I would 
>> wager that I will not see any Sesion Store deadlocks with concurrent request 
>> handling turned off!
>> 
>> Any ideas on a strategy for deadlock detection with concurrent request 
>> handling ON?
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> On Mar 25, 2009, at 10:34 PM, Chuck Hill wrote:
>> 
>>> 
>>> On Mar 25, 2009, at 7:21 PM, Kieran Kelleher wrote:
>>> 
>>>> Hi again Chuck,
>>>> 
>>>> If you are going to use the the domain name (for example www.website.com, 
>>>> which resolves to 67.88.91.233 for example) doesn't that mean you have to 
>>>> open port 1085 on the router between public internet and that 
>>>> apache/WoMonitor machine?
>>> 
>>> Apache is behind the firewall.  Only ports 80 and 443 go though.
>>> 
>>> 
>>> Chuck
>>> 
>>> 
>>> 
>>>> -Kieran
>>>> 
>>>> On Mar 23, 2009, at 12:25 PM, Chuck Hill wrote:
>>>> 
>>>>> On Mar 21, 2009, at 6:35 PM, Kieran Kelleher wrote:
>>>>> 
>>>>>> Hi Chuck,
>>>>>> 
>>>>>> Still getting this problem after a few days of running .... last time we 
>>>>>> discussed, I had updated all the WO servers which run leopard to use IP 
>>>>>> address for host name...... I still have not touched the single only 
>>>>>> Tiger machine that is apache and runs the site's WOMonitor and has a 
>>>>>> couple tiny insignificant WO apps. I am not ready to upgrade this 
>>>>>> machine to a Leopard machine just yet, so I guess that is the next guy 
>>>>>> to be updated with IP addresses instead of its Bonjour name ..... but I 
>>>>>> have a question for you based on your experience with this:
>>>>>> 
>>>>>> - For that primary WOMonitor machine which is the main site webserver, 
>>>>>> should I change to localhost, 127.0.0.1 or the actual IP address of the 
>>>>>> machine in WOMonitor Host settings and wotaskd properties?  (FWIW, for 
>>>>>> last couple of years, we have used the Bonjour host.local name style on 
>>>>>> that machine)
>>>>> 
>>>>> We usually use neither.  We use the name that DNS lookups (reverse lookup 
>>>>> working is important too) to the primary IP on that machine.
>>>> 
>>>> 
>>> 
>>> -- 
>>> Chuck Hill             Senior Consultant / VP Development
>>> 
>>> Practical WebObjects - for developers who want to increase their overall 
>>> knowledge of WebObjects or who are trying to solve specific problems.
>>> http://www.global-village.net/products/practical_webobjects
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>> 
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> 
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-- 
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Executive Managing Partner, VP Development and Technical Services

Practical WebObjects - for developers who want to increase their overall 
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