-------- Original Message --------
Subject: Re: Case: SUN000874==Excessive AAAA's in the header
Date: Fri, 19 Oct 2007 21:05:36 -0700 (PDT)
From: Gary Winiger
To: gary.winiger, craig.d.turner, Trent.Arsenault
CC: Brian.Joseph, david.a.seidenstricker, David.Vanosdol, garry.a.schumacher,
John.Plocher, sch
Trent and Craig,
> Hi Craig,
> I don't know of anyone at Sun running a Brightmail appliance. I'm
> familiar with all the Sun owned systems in the "Received: from" headers
> except for the opensolaris.org systems. GaryW, would you be able to
> confirm if any of the opensolaris.org systems happen to be a Brightmail
> appliance? Most likely BT is the only one using Brightmail in the hop path.
Other than a participant in opensolaris.org, I have no knowledge
of how it works. I've just reported the headers and the annoyance
that they are. One can only assume if BightMail signs the mail
that there is some responsibility on the deployment within either
the Sun/SWAN or the OpenSolaris.Org hosting infrastructure.
How will y'all proceed to solve this problem?
Gary..
P.S. I've cc-ed two active os.o members, John Plocher and Stephen Hahn
for their possible insignts.
>
> Regards,
> Trent Arsenault
>
> [EMAIL PROTECTED] wrote:
> > Trent,
> >
> > I am working with our contact at Brightmail. He noticed an appliance, SMS
> > 8200/8300, logging in the headers. Do you run that appliance? His
> > comments:
> >
> > "Something interesting about this. The AAAAAA==
> > tracker only appears on the SMS 8200/8300 appliances. It is not used by
> > Brightmail. I show that you guys are running Brightmail in your
> > environment. Have you added some appliances?"
> >
> > I responded with a 'no'. Then he said:
> >
> > "Well, that at least points out where the messages are looping. It would
> > have to go through the SMS appliance multiple times to receive multiple
> > trackers of that type."
> >
> > I found it interesting that he gave us information on the tracker code.
> > Could it be that these messages are looping within your environment if you
> > are running one of those appliances?
> >
> > Craig
> >
> > Reply-To Mail:
> > ---------------------------
> > Hi Craig,
> > I am attaching several samples. The X-Brightmail-Tracker: is repeated
> > up to 30 times in some of the samples. Since this is affecting some
> > internal Sun users, please keep us updated on the investigation into the
> > cause.
> > Regards,
> > Trent Arsenault
> >
> > Trent Arsenault wrote:
> >
> >> Hi BT,
> >> Please let me know if there is any update on this case. I will
> >> attempt to get a full header from the user.
> >> Regards,
> >>
> >> Trent Arsenault
> >>
> >> X-BeenThere: [EMAIL PROTECTED]
> >> Delivered-to: [EMAIL PROTECTED]
> >> X-PMX-Version: 5.2.0.264296
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Brightmail-Tracker: AAAAAA==
> >> X-Spam-Checker-Version: SpamAssassin 3.2.3 (2007-08-08) on
> >> oss-mail1.opensolaris.org
> >> X-Original-To: [EMAIL PROTECTED]
> >> X-Mailman-Version: 2.1.9
> >>
> >>
> >>
> >>
> >> ****************** Additiona
> >>
> >>
> >>
> >> [EMAIL PROTECTED] wrote:
> >>
> >>> This automated response indicates that our tracking system has
> >>> received your new support request.
> >>>
> >>> To avoid creating a duplicate request, please include the above case
> >>> ID in the subject line of all email correspondence regarding this
> >>> matter. This allows our system to route additional communications
> >>> directly into your case and notify its assigned Analyst.
> >>>
> >>> Thank you,
> >>>
> >>> BT Support
> >>>
> >>>
> >>>
> >>> Original Support Request
> >>> ======================
> >>> Internal Sun Ticket No.: xxxxxx
> >>> Priority:Serious
> >>>
> >>> Please send any update and/or resolution to the following engineer at
> >>> Sun:
> >>>
> >>> Engineer: Brian Joseph
> >>> Email: brian.joseph
> >>>
> >>>
> >>> Problem description:
> >>> We've had a few users report that their emails are arriving with very
> >>> long headers. Mostly, the headers are nothing more than "AAAAAA==".
> >>>
> >>> Please look into this issue and correct.
> >>>
> >>> Thanks,
> >>> Brian Joseph
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