Hi and sorry for top posting here, but I think you will forgive me.

I just wanted to copy the text of a message i put to the discussion
going on in the Admin section of the OO.o community forum about my
request there - why? Because it fits here also - I really an happy about
some of the questions here and how they are phrased and as in that
message will directly pass on my thoughts to each - but tomorrow sorry

-------------------
Good morning from Cumberland,

I can't say I didn't expect to see some good questions and well thought
opinions, nor that I would get a few PMs and emails - I am a bit
surprised by how many of each I've received and truly am surprised, in a
good way, by who some of those mails are from. There are many direct
questions I need to address on this discussion thread and on mailing
lists. that will require some back and forth of posts.

I ask your indulgence however for today - there is also a meeting this
afternoon on other LibreOffice subjects that will take all my time
today, but I will, without fail tomorrow morning. I'll try to respond to
some of the direct correspondence late this evening, for some it will be
to ask if I can copy the mail to this list and answer/discuss your
questions here in public (tomorrow).

Thanks very much and I'll be looking forward to tomorrow,

Sincerely

Drew
---------------


On Thu, 2011-04-28 at 13:26 +0200, Christian Lohmaier wrote:
> Hi Michael, *,
> 
> On Wed, Apr 27, 2011 at 11:12 PM, Michael Münch <[email protected]> 
> wrote:
> >
> > I know there are a lot of discussions already going on in this thread
> > but do we already have a consensus about linking to webforums not driven
> > by the document foundation?
> 
> It's not a question who runs the forum - in fact there is no forum run
> by "The Document Foundation" - and none is planned, as there are other
> forums already, and creating yet another one would just cause
> fragmentation of the knowledge, etc. There just is no point in
> creating more and more forums.
> 
> The problem is with the ads the libreofficeforum.org uses.
> 
> > Apart from minor problems, like if one specific forum has to many/the
> > wrong type of ads, what do you want to express with such a link. I would
> > say most of the visitors will see it as an "we approve and recommend
> > this forum" whatever the exact phrasing of the sentence above the links
> > will be.
> 
> Exactly. And "approving" a forum that shows ads is what I personally
> have a problem with. (and others share similar feelings)
> 
> > But can you really officially approve a forum that is not running on
> > your own infrastructure?
> 
> Yes..
> 
> > What do you know about the privacy of the
> > userdata and if it they are processed accordantly to the different laws
> 
> Well, wherever the forum is hosted, it should have proper privacy statements.
> 
> > (see the SONY/Apple discussions now in the media). What about rude
> > behaviour/harassment in personal messages as an other example. The
> > hardest consequence you can take if the forum gets out of hand is to
> > remove the link and this is a rather weak one. But that this forum was
> > linked officially linked from our website will be remembered much
> > longer.
> 
> Well if the forum gets out of hands wrt. low quality of answers/no
> answers at all or problems with moderators and spamming, the problem
> solves itself. And yes, removing the link would be the only option.
> But a forum that is treated as a valuable ressource by its users will
> not degrade that easily. It's only those forums that don't have a
> strong userbase that will rot along.
> 
> > [...]
> > If somewhat later there are enough resources to build up an forum on own
> > infrastructure
> 
> It's not about the ressources. It's about whether it makes sense or
> not. And IMHO it absolutely doesn't make sense to setup an own
> user-support forum.
> 
> > with a detailed plan how to connect threads about bugs
> > with bugzilla in both directions, how to take input from the forum into
> > the mailing lists / teams / committees and how to keep the users up to
> > date about the discussions on the mailing lists.
> 
> Duplication of that info/forwarding it to relevant parties is up to
> the users frequenting the forums.
> 
> ciao
> Christian
> 



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