On Thu, 26 Aug 2021 at 18:05:41 +0530, Susmita/Rajib wrote:
> As the snapshot shall illustrate, I tried my best to get back my
> access, but failed. Please help. So much of textual instructions is
> confusing me.

The second entry on the aforementioned link reads

    “I can’t log in with my AskBot credentials

    AskBot and our Single Sign-On platform have different authentication
    backends: if you don’t already have an SSO account then you’ll need
    to create one (with a matching address as written above).”

Please also read the first entry.  You'll need to follow these steps in
order to regain access.


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