Hello,

Thank you very much for restoring the extension page (ID 1980) and for 
recovering the download count as well. I really appreciate the quick and 
thorough response.

The extension is now fully accessible to users again, and the historical 
download statistics are preserved — exactly what I was hoping for.

Thanks again for your work maintaining the LibreOffice extensions platform.

Best regards,

Batmunkh
> 
> On 14 May 2026, at 17:41, Batmunkh Dorjgotov <[email protected]> wrote:
> 
> 
> 
> Hello LibreOffice Website Team,
> 
> Thank you very much for restoring my extension page (ID 1980) so quickly 
> after my previous report — I really appreciate the fast response.
> 
> However, I noticed one issue after the restoration: the download count on the 
> extension has been reset to zero. The previous count reflected several years 
> of accumulated downloads, and it served as an important indicator of the 
> extension’s adoption and usefulness to the Mongolian-speaking LibreOffice 
> community.
> 
> Could you please let me know:
> Whether the previous download count is still stored somewhere in the database 
> and can be restored?
> If not, whether there is a backup or log from which the count could be 
> recovered?
> I would be very grateful if the original count could be reinstated. If that 
> is not technically possible, I would appreciate at least an explanation of 
> what happened so I can understand the situation.
> 
> Thank you again for your support.
> 
> Best regards,
> 
> Batmunkh
> 
> Sent from my iPhone

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