2010/9/22 Máirín Duffy <[email protected]> > Hi Jef! > > On Wed, 2010-09-22 at 15:41 +0200, Jef van Schendel wrote: > > Hi guys, > > > > This morning I've been working on the redesigned Fedora Help page. > > This is what I've got so far: > > > > > http://schendje.fedorapeople.org/fedorahelp/helpfpo-redesign-2010_mockup1.png > > > http://schendje.fedorapeople.org/fedorahelp/helpfpo-redesign-2010_mockup1.svg > > (source) > > > > The idea is that first, the most frequently asked questions are > > displayed. If a user's question isn't in there, he or she can search > > the Documentation. Then, if it still can't be found, the user can take > > action him or herself and ask the question on IRC, the mailing list or > > the Fedora Forums. > > > > What do you think? Does this order make sense? Have I the main support > systems? > > This is great! One thing I would throw in there - maybe make it a second > column in the FAQ section - is the common bugs list which I believe gets > updated every release with the most frequently-reported issues & has > workarounds listed where possible - > > http://fedoraproject.org/wiki/Bugs/Common > > I think if we can work that in somehow then this page is pretty perfect! > > :) > > ~m > > > -- > websites mailing list > [email protected] > https://admin.fedoraproject.org/mailman/listinfo/websites >
Good point. I think the page looks great and it gives the visitor explicit directions on what to follow. Jef did mention on IRC that a "submitting a bug report" may be relevant on this page too. I would think possibly as step #4. Any thoughts around that? Sijis
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