Title: Message
Folks, this isn't really a HIPAA issue.  It's a Civil Rights issue.  Also it may be a state law issue.  The answer in general is, and it is many times scalable to the size of the organization, you have to address the issue, or be subject to the civil liability that will come with it.  My suggestion is address it in the same way as your other authorizations and consents.  You can also handle it by reading it into your voice mail system, and assigning it an extension, as a prerecorded version for your patients.  There are always ways to address these issues.  However, you should also address this to a competent labor attorney.
 
As always be careful who you listen to.
 
Regards,

Tim McGuinness, Ph.D.
Consulting Specialist in Regulatory Privacy, Security, and Application Compliance
HIPAA/FDA/CMS-HCFA/ICH/ADA & Section 508/DITSCAP/NIACAP/ISO17799/BS7799/NIST 800 C&A 
Specialist in Local Government Compliance  www.localgovernmentcompliance.com
[EMAIL PROTECTED]
www.timmcguinness.comwww.HIPAAhelpNETWORK.com / www.McGuinnessDesigns.com

Executive Co-Chairman for Privacy,
HIPAA Conformance Certification Organization (HCCO)
www.hcco.us

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-----Original Message-----
From: Jennifer Peters [mailto:[EMAIL PROTECTED]]
Sent: Friday, January 24, 2003 5:49 PM
To: WEDI SNIP Privacy Workgroup List
Subject: RE: NPP and illiterate population

How is everyone handling a situation where a patient is literate, but unable to comprehend the NPP?
 
-----Original Message-----
From: Bentz-Miller, Judith [mailto:[EMAIL PROTECTED]]
Sent: Friday, January 24, 2003 11:10 AM
To: WEDI SNIP Privacy Workgroup List
Subject: RE: NPP and illiterate population

We will be RECORDING it as a voice mail message (our system handles over 12 minutes!) and having an extension, with access on both the local line and 800 line.     We are also having a privacy (800 number) hotline set up and both numbers will be listed on business cards.  Business cards will be located at each receptionist desk. 
-----Original Message-----
From: Traci Winter [mailto:[EMAIL PROTECTED]]
Sent: Friday, January 24, 2003 10:38 AM
To: WEDI SNIP Privacy Workgroup List
Subject: NPP and illiterate population

I know our NPP is supposed to be easy to read and understand, but one of our committee members brought up an interesting thought. What do we do with our illiterate population and our patients who are legally blind. In the area we service this a definite issue. Should we put the NPP on an audio cassette so the patients whom are unable to read it can listen to it?
 
Opinions appreciated.
 
Traci Winter
Hospitals Home Health Care, Inc.
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The WEDI SNIP listserv to which you are subscribed is not moderated. The discussions on this listserv therefore represent the views of the individual participants, and do not necessarily represent the views of the WEDI Board of Directors nor WEDI SNIP. If you wish to receive an official opinion, post your question to the WEDI SNIP Issues Database at http://snip.wedi.org/tracking/. These listservs should not be used for commercial marketing purposes or discussion of specific vendor products and services. They also are not intended to be used as a forum for personal disagreements or unprofessional communication at any time.

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The WEDI SNIP listserv to which you are subscribed is not moderated. The discussions on this listserv therefore represent the views of the individual participants, and do not necessarily represent the views of the WEDI Board of Directors nor WEDI SNIP. If you wish to receive an official opinion, post your question to the WEDI SNIP Issues Database at http://snip.wedi.org/tracking/. These listservs should not be used for commercial marketing purposes or discussion of specific vendor products and services. They also are not intended to be used as a forum for personal disagreements or unprofessional communication at any time.

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The WEDI SNIP listserv to which you are subscribed is not moderated. The discussions on this listserv therefore represent the views of the individual participants, and do not necessarily represent the views of the WEDI Board of Directors nor WEDI SNIP. If you wish to receive an official opinion, post your question to the WEDI SNIP Issues Database at http://snip.wedi.org/tracking/. These listservs should not be used for commercial marketing purposes or discussion of specific vendor products and services. They also are not intended to be used as a forum for personal disagreements or unprofessional communication at any time.

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