I know that the reporting mechanism will soon be up and running (if it
isn't already) on the CMS website. Go to www.cms.gov and follow the HIPAA
links.  Thanks!!

_______________________________________________

John Lilleston
Technical Supervisor
Verizon Information Technologies, Inc.
Healthcare Solutions
813-979-3225
[EMAIL PROTECTED]
http://www.VerizonIT.com/
_______________________________________________


                                                                                       
                         
                      "Rich MacCatherine"                                              
                         
                      <Rich.MacCatherine@sou        To:       "WEDI SNIP Testing 
Subworkgroup List"             
                      rcemed.net>                    <[EMAIL PROTECTED]>     
                         
                                                    cc:                                
                         
                      12/04/2002 06:08 PM           Subject:  RE: HCCO Value 
Propistion                         
                      Please respond to                                                
                         
                      "WEDI SNIP Testing                                               
                         
                      Subworkgroup List"                                               
                         
                                                                                       
                         
                                                                                       
                         




Julie:
I too have had problems testing with payers.  I've asked several contacts
about this, even some on this listserv.  The best advice I've gotten was
that once there is a mechanism in place for reporting complaints then I
should follow the process for filing one.  I do not believe there is such a
"service" set up at this time.

If anyone knows of one, if they could send out the info that would be
great.  I spent several weeks arguing with certain payers about their
non-compliant request.  But if I wanted to be approved for production in
their system, I had to make the change.  I don't consider this a "done
deal," but at this time I don't know of any other recourse.

Rich MacCatherine
Software Engineer
Source Medical, Inc.
[EMAIL PROTECTED]


             -----Original Message-----
             From: Julie Thompson [mailto:[EMAIL PROTECTED]]
             Sent: Wed 12/4/2002 4:50 PM
             To: WEDI SNIP Testing Subworkgroup List
             Cc:
             Subject: HCCO Value Propistion



             I am working on several client implementations. There major
concern is lack
             of compliance (or none at all) from their trading partners.

             They do not want to cause a problem with their payors.

             What if there was an organization who they could report their
concerns to,
             and this organization would act as a first level of education
and/or
             mediation???"?

             Julie


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