Julie,
There appears to be a lot of discussion, accidentally and otherwise,
about HCCO on the WEDI listservs.  I don't think it is appropriate to be
using the WEDI bandwidth for these discussions.  I would personally
appreciate that these discussions cease on the WEDI listservs.  Thank
you.

Regards,
David Frenkel
GEFEG USA


-----Original Message-----
From: Julie Thompson [mailto:[EMAIL PROTECTED]] 
Sent: Wednesday, December 04, 2002 3:28 PM
To: WEDI SNIP Testing Subworkgroup List
Cc: [EMAIL PROTECTED]
Subject: RE: HCCO Value Propostion

This was intended to be an internal HCCO executive board discussion, but
the 
auto reply sent this to the wedi listserv.

Following this email, HCCO comfirmed one of the value propositions for
its 
members will be a mechanism for reporting and researching transactions 
issues, questions, concerns, and complaints.

HCCO plans on providing education materials and mediation support to its

members as well.

This mechanism will be available on the HCCO website soon.

Thanks for your interest!

Julie A. Thompson
Executive Steering Committee, HCCO





From: "Rich MacCatherine" <[EMAIL PROTECTED]>
Reply-To: "WEDI SNIP Testing Subworkgroup List" 
<[EMAIL PROTECTED]>
To: "WEDI SNIP Testing Subworkgroup List" <[EMAIL PROTECTED]>
Subject: RE: HCCO Value Propistion
Date: Wed, 4 Dec 2002 18:08:23 -0500

Julie:
I too have had problems testing with payers.  I've asked several
contacts 
about this, even some on this listserv.  The best advice I've gotten was

that once there is a mechanism in place for reporting complaints then I 
should follow the process for filing one.  I do not believe there is
such a 
"service" set up at this time.

If anyone knows of one, if they could send out the info that would be
great. 
  I spent several weeks arguing with certain payers about their 
non-compliant request.  But if I wanted to be approved for production in

their system, I had to make the change.  I don't consider this a "done 
deal," but at this time I don't know of any other recourse.

Rich MacCatherine
Software Engineer
Source Medical, Inc.
[EMAIL PROTECTED]


        -----Original Message-----
        From: Julie Thompson [mailto:[EMAIL PROTECTED]]
        Sent: Wed 12/4/2002 4:50 PM
        To: WEDI SNIP Testing Subworkgroup List
        Cc:
        Subject: HCCO Value Propistion



        I am working on several client implementations. There major
concern is lack
        of compliance (or none at all) from their trading partners.

        They do not want to cause a problem with their payors.

        What if there was an organization who they could report their
concerns to,
        and this organization would act as a first level of education
and/or
        mediation???"?

        Julie

        
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