Paul, unless I'm missing something (which is all too likely), I think
you're making too big a deal over words like "accept" and "process." A
payer must accept AND process any standard transaction given to it. And
how does the payer know it's going to pay a claim - or even, indeed,
know if the claim is for services done to one of its subscribers - until
the transaction has been "processed"?

No, HIPAA does not mandate that payers "change their core business
processes in order to process a standard transaction." But what's that
got to do with handling lines within claims? Now, when I get that deep
into the IG, my eyes start to glaze over - but it doesn't say in there
that the provider can't use line level segments to override stuff at the
claim level. And it does seem like a neat "feature." So the sender (the
provider) should be able to cobble together whatever combination of line
level and claim level loops that make sense and are compliant - and the
payer should be prepared to handle them. If this was going to be a
problem for payers, the time to bring it up to X12N was a couple of
years ago, wasn't it?

Now, I would probably stick your example of surgical vs. anesthesia CPT
codes in the category of "Business process." If a payer would have
refused (to pay) a claim using the wrong (or undesirable) combination of
codes on a paper claim, it only stands to reason it can refuse (to pay)
an equivalent claim within the 837. But would this kind of stuff be
better explained in documents like provider bulletins or manuals? These
could be made applicable whether the claim is paper or electronic - and
avoid having the "companion" guide contain redundant "business process"
kinds of information.

Instead, the "companion" guide is where you can get real snotty with the
provider - discouraging her from ever wanting to do anything electronic.
It's the payer's opportunity to demonstrate the "Golden" Rule: "he who
has the gold, rules." You can put arbitrary one-off requirements and
special "needs" in there, like "no more than one transaction per GS, and
only one GS per interchange." And "no more than 999 segments or 500
claims per 837." Or real doozies like "You can't use decimal points in
real numbers." The "companion" guide is for making up new X12 rules as
you go along - to show 'em who's boss.

William J. Kammerer
Novannet, LLC.
Columbus, US-OH 43221-3859
+1 (614) 487-0320

----- Original Message -----
From: "Paul Costello" <[EMAIL PROTECTED]>
To: "WEDI SNIP Transactions Workgroup List"
<[EMAIL PROTECTED]>
Sent: Friday, 07 March, 2003 12:13 PM
Subject: Accept v. Process Standard Transactions

Group,

I have a question regarding "accepting" and standard transaction and
"processing" a standard transaction.

I was under the impression that in order to meet the HIPAA guidelines, a
covered entity only had to be able to accept a standard transaction, but
not necessarily process with all the data elements that come in. Also,
my understanding was that from a payer's perspective, HIPAA does not
mandate that payers completely change their core business processes in
order to process a standard transaction. Am I off-base?

For example, if a payer only processes claims that come in at the
line-level and it receives claims at the claim-level, is the payer still
obligated to pay the claim-level claims, or can it just accept the
claim-level claim (meeting HIPAA requirements) but not pay?

Another example would be when anesthesia charges are billed on a claim,
certain health plans currently require the surgical CPT code rather than
the anesthesia CPT code. If a provider, post October 16, 2003, sends an
anesthesia CPT code, payers have to accept the claim with the anesthesia
codes (understood), but do they have to pay? Can they say that their
systems only process using surgical CPT codes, so in order to get paid,
providers must send anesthesia charges using surgical CPT codes?

Wouldn't these two examples be instances where "companion guides" might
be used?

Any insight is appreciated.

Thanks,
Paul


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