I don't have any solution except to say the WU has a lot of issues and
trying to get help from them almost seems futile.

When they changed their systems last summer and required a change of
password, I dutifully followed the instructions only to be met with an
error message that my request could not be processed due some
"temporary" problem on their end.  I tried on and off over the next
couple of weeks and then forgot about it.  I was reminded of that a
couple of weeks ago and tried again only to receive the same error
message.  I sent a support message through their Web site and received a
boilerplate email that they'll do this, that, or the other, and since
then, nothing.

Oddly, my rapid fire uploads have continued to work all along.  Even
more interesting is that my account apparently never required an API
key, just the PWS ID and my password, the same one I cannot change!

Sadly, I'm not sure what the purpose of WU is these days.  It seems no
one is minding the store and as long as things work, it's fine, but when
they don't, well, getting help seems to be too high an expectation.

- Nate

-- 
"The optimist proclaims that we live in the best of all
possible worlds.  The pessimist fears this is true."
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