Hi John
I've tried the simplest and also the longest, detailed PATH= I'm able
including resetting to a "/wx" or similar path but although it connects it
fails on upload?
i've suspected their implementation to be the issue but it's been a process
getting to this point.
The new hosting company is Myhost in NZ.
I've set up the ftp accounts and destination folders via cPanel.
I can share all the correspondence but it will contain a lot of login etc
stuff?
Can direct send you?

cheers
ian
.......................................................

Hey Ian,

Thanks for your message.

We had a look at the WeeWX documentation, and it looks like only path
should be modified, as HTML_ROOT seems to refer to the local path: Integrating
with a web server <https://weewx.com/docs/5.2/usersguide/webserver/>.

That said, if using the full path /home/continet/public_html/weather
doesn’t work, could you please try using public_html/weather without the
leading slash and let us know if it works?

Cheers,

Mariano | Support
[email protected] | myhost.nz | 0800 454 537 | facebook.com/myhostnz |
twitter.com/myhost

Cloud Web Hosting | Virtual Private Servers | cPanel Servers | Dedicated
Servers | Domain Names | Managed Hosting | Co-location


On Sun, Nov 16, 2025 at 10:21 AM 'John Kline' via weewx-user <
[email protected]> wrote:

> Well, try to put everything back the way it was on the WeeWX side.
>
> As for the hosting side, would you share with us who you are using for
> hosting (the company), the doc they provided for FTP and what they’ve told
> you.  Probably actually text they provided, rather than your
> interpretation, is better.
>
> On Nov 15, 2025, at 3:14 PM, Ian of Awai <[email protected]> wrote:
>
> 
> Have done "sudo reboot"  so will see how it goes.
>
> On Sun, Nov 16, 2025 at 10:07 AM Ian of Awai <[email protected]>
> wrote:
>
>> Hi John
>> it worked fine with previous Hosting company.
>> I moved due to email issues (rejection when emailing Outlook etc users).
>> It was a simple install with them, a shared hosting as I now also have.
>> It was long enough ago that this pretty much all new experience again
>> (old brain here) so a painful relearning of the art of Weewx..... lol.
>> I'm thinking that I also fouled up my Weewx install on the Pi when
>> frustrated getting going but as it seems to work ok then?
>>
>> However,
>> just did another check and get a real mess as in attached.
>> regards
>> ian
>>
>> On Sun, Nov 16, 2025 at 9:56 AM 'John Kline' via weewx-user <
>> [email protected]> wrote:
>>
>>> > It's particularly annoying as I previously had it working from
>>> install at previous hosting since 2019 or so.
>>>
>>> So, when you said above:
>>> > It has worked once but haven't been able to get going again.
>>>
>>> Did you mean it worked with your previous hosting company are did it
>>> work once with your new hosting company?
>>>
>>> On Nov 15, 2025, at 2:51 PM, Ian of Awai <[email protected]> wrote:
>>>
>>> 
>>> Hi Jimi, Vince
>>> Yes, that is my issue.
>>> It logs in ok but fails and I don't know at which end.
>>> I know the file *.png exists at my end as can see locally but is it
>>> complaining of that or unable to find file or directory at the destination?
>>> (surely it knows because it has already deposited the files into the
>>> www--------html/weewx folder for ftp......)
>>> I also don't know if Weewx will create a folder "weather" (for example)
>>> at the destination to put the png files into or it has to exist for it to
>>> find via Ftp in order to complete the task.
>>> I've tried stating various paths from "/", "/public_html" full
>>> "home/xxxx/xxx.xxx.xxx/weather" and anything similar with and without
>>> leading "/"....
>>> I'm thinking a convoluted setup at my Host provider but not sure due to
>>> lack of experience/knowledge.
>>> It's particularly annoying as I previously had it working from install
>>> at previous hosting since 2019 or so.
>>> As Weewx connects to my wx-station, downloads data and displays via home
>>> net connection (direct), makes an Ftp connection but trips at that point it
>>> would be my Hosting setup as a likely problem.
>>> I've tackled them about it but their thoughts haven't worked yet;
>>> incorporating variations of path= as mentioned above.
>>> I did a pwd from my laptop as can be seen in attached....
>>>
>>> thanks for your input guys
>>> cheers
>>> ian
>>>
>>>
>>> On Sun, Nov 16, 2025 at 9:16 AM Jimi Lawson <[email protected]>
>>> wrote:
>>>
>>>> Looking at his log it looks like ftp is connecting OK, but some kind of
>>>> problem with the filename or the  directory ? No idea at which end
>>>>
>>>> Nov 15 21:27:04 Rpi3 weewxd[1048]: DEBUG weeutil.ftpupload: *Connected
>>>> to ftp.conti.net.nz <http://ftp.conti.net.nz> Nov 15 21:27:04 *Rpi3
>>>> weewxd[1048]: DEBUG weeutil.ftpupload: 0 ./monthET.png
>>>> 5b37571b2fead09adfe167cb1a82eb23fdb29ca84328c2692efccc73e77d3704 Nov 15
>>>> 21:27:05 Rpi3 weewxd[1048]: ERROR weeutil.ftpupload: Failed uploading
>>>> /var/www/html/weewx/monthET.png to server ftp.conti.net.nz. Reason:
>>>> '553 Can't open that file: No such file or directory'
>>>>
>>>> On Saturday, 15 November 2025 at 18:28:32 UTC vince wrote:
>>>>
>>>>> Yes - that was what I was trying to say.  Validate you can log in.
>>>>> Validate the path you're in once you have successfully logged in.
>>>>>
>>>>> On Saturday, November 15, 2025 at 9:49:43 AM UTC-8 Jimi Lawson wrote:
>>>>>
>>>>>> This is mine
>>>>>>  [[FTP]]
>>>>>>         # FTP'ing the results to a webserver is treated as just
>>>>>> another report,
>>>>>>         # albeit one with an unusual report generator!
>>>>>>         skin = Ftp
>>>>>>
>>>>>>         # If you wish to use FTP, set "enable" to "true", then
>>>>>>         # fill out the next four lines.
>>>>>>         # Use quotes around passwords to guard against parsing errors.
>>>>>>         enable = true
>>>>>>         user = ***********
>>>>>>         password = **************
>>>>>>         server = **.***.***.***
>>>>>>         path = public_html/weewx
>>>>>>
>>>>>>         # Set to True for an FTP over TLS (FTPS) connection. Not all
>>>>>> servers
>>>>>>         # support this.
>>>>>>         secure_ftp = False
>>>>>> Has worked no problem for years
>>>>>> Try using an FTP client to connect to your web server to prove your
>>>>>> credentials are correct.
>>>>>> Jimi
>>>>>> On Saturday, 15 November 2025 at 17:25:52 UTC vince wrote:
>>>>>>
>>>>>>> I suspect "path = public_html/weather" in your weewx.conf might be
>>>>>>> incorrect.  You probably want an absolute path starting with a / 
>>>>>>> character.
>>>>>>>
>>>>>>> Unfortunately we can't guess what your remote server might set your
>>>>>>> account's location to be. If you are using an Internet provider they
>>>>>>> probably have some instructions for what to use.
>>>>>>>
>>>>>>> You might be able to figure it out yourself by logging in via ftp
>>>>>>> from a command line and typing "pwd" if I remember correctly.  It's
>>>>>>> probably been 10 years or more since I used FTP so my memory might be 
>>>>>>> hazy
>>>>>>> there.
>>>>>>>
>>>>>>>
>>>>>>> On Saturday, November 15, 2025 at 1:08:22 AM UTC-8 Ian of Awai wrote:
>>>>>>>
>>>>>>>> Hi Vince
>>>>>>>> sorry not sure how much is needed.
>>>>>>>> attached the Ftp section of the weewx.conf  and a larger clip from
>>>>>>>> the syslog.
>>>>>>>>
>>>>>>>> It has worked once but haven't been able to get going again.
>>>>>>>> I'm not sure if the "0 ./monthET.png
>>>>>>>> 5b37571b2fead09adfe167cb1a82eb23fdb29ca84328c2692efccc73e77d3704" line 
>>>>>>>> is a
>>>>>>>> working part or a miss-call of some sort as I checked that the file 
>>>>>>>> does
>>>>>>>> exist in /html/weewx etc.
>>>>>>>> I'v tried different iterations of paths such as full
>>>>>>>> "home/user/public_html/weather" and variations with leading "/" or not.
>>>>>>>> I'm also not sure if the "weather" is needed or if weewx creates it
>>>>>>>> if necessary before dumping the *.png files in.
>>>>>>>> So just  "home/user/public_html/" would be enough for instance.
>>>>>>>> Also if "/weather" is also enough.
>>>>>>>> Have tried both.
>>>>>>>>
>>>>>>>> thanks for your time on this
>>>>>>>> cheers
>>>>>>>> ian
>>>>>>>>
>>>>>>>> On Sat, Nov 15, 2025 at 6:26 PM vince <[email protected]> wrote:
>>>>>>>>
>>>>>>>>> *ftplib.error_perm*: 553 Can't open that file: No such file or
>>>>>>>>> directory
>>>>>>>>>
>>>>>>>>> Possibly a permission error ?  Or you are trying to upload to a
>>>>>>>>> non-existant directory on the remote server.  Did it ever work ? You
>>>>>>>>> provided so little information it is hard to guess what is going on.
>>>>>>>>>
>>>>>>>>> We’d have to see your FTP section from weewx.conf probably. Be
>>>>>>>>> sure to obfuscate the username and password.
>>>>>>>>>
>>>>>>>>> On Friday, November 14, 2025 at 8:31:08 PM UTC-8 Ian of Awai wrote:
>>>>>>>>>
>>>>>>>>>> Hullo again
>>>>>>>>>> Weewx works for local access but fails on ftp upload as unable to
>>>>>>>>>> see the png file needed although it does exist.
>>>>>>>>>> Maybe ftp upload python file corrupted?
>>>>>>>>>> No sure where those files live to check.
>>>>>>>>>>
>>>>>>>>>> Attached snap of syslog re Ftp section.
>>>>>>>>>>
>>>>>>>>>> cheers
>>>>>>>>>> Ian
>>>>>>>>>>
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>>> <PWD test result.txt>
>>>
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