THE WHATIS.COM WORD-OF-THE-DAY   
November 11, 2002

managed service provider 
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TODAY'S WORD: managed service provider 

See our definition with hyperlinks at 
http://searchcio.techtarget.com/sDefinition/0,,sid19_gci522393,00.html 

A managed service provider (MSP) provides delivery and management of
network-based services, applications, and equipment to enterprises,
residences, or other service providers. Managed service providers can
be hosting companies or access providers that offer services that can
include fully outsourced network management arrangements, including
advanced features like IP telephony, messaging and call center,
virtual private network (VPNs), managed firewalls, and
monitoring/reporting of network servers. Most of these services can
be performed from outside a company's internal network with a special
emphasis placed on integration and certification of Internet security
for applications and content. MSPs serve as outsourcing agents for
companies, especially other service providers like ISPs, that don't
have the resources to constantly upgrade or maintain faster and
faster computer networks. 

In addition to such basic communication service as leased line wide
area network (WAN) and frame relay service, an MSP can manage and
integrate a range of activities associated with enterprise networks.
The range of outsourcing services includes basic transport and
access, managed premises, Web hosting, VPN, unified messaging, video
networking, or other more sophisticated services. The market for
managed services is forecast to grow about 20 percent annually,
according to The Yankee Group, due largely to the need for
enterprises to be more flexible and timely in getting to market and
communicating with customers. 

Nortel Networks, Lucent, and Checkpoint are three of the best-known
companies that provide MSP services. 

Managed service providers sometimes are referred to as management
service providers, which also manage information technology services
for companies. However, some industry experts say managed service
providers provide a broader range of services than management service
providers, which tend to limit themselves to monitoring services for
servers, routers, firewalls, and other applications. Management
service providers typically deliver infrastructure management
services on a subscription basis, similar to the model used by
application service providers (ASPs). They most commonly offer
network- and application-monitoring services to e-businesses. 

RELATED TERMS:

hosting 
http://searchwebservices.techtarget.com/sDefinition/0,,sid26_gci213581,00.html 

access provider
http://searchwebservices.techtarget.com/sDefinition/0,,sid26_gci211511,00.html 

virtual private network 
http://searchnetworking.techtarget.com/sDefinition/0,,sid7_gci213324,00.html 

firewall
http://searchsecurity.techtarget.com/sDefinition/0,,sid14_gci212125,00.html 

wide area network 
http://searchnetworking.techtarget.com/sDefinition/0,,sid7_gci214117,00.html 

frame relay 
http://searchnetworking.techtarget.com/sDefinition/0,,sid7_gci212153,00.html 

application service provider
http://searchwebservices.techtarget.com/sDefinition/0,,sid26_gci213801,00.html 

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SELECTED LINKS

The Service Provider Industry Network distinguishes between different
kinds of Internet service providers. 
http://www.xspsite.net/ 

The Strategic Sourcing Advisory Council provides information for
companies contemplating network and related service management. 
http://www.ssacouncil.org/ 

SearchSystemsManagement.com provides more information about "Managing
Outsourcing." 
http://searchsystemsmanagement.techtarget.com/bestWebLinks/0,289521,sid20_tax288477,00.html
 

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Rob's fellow employees want to know if it's safe to do their Internet
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______________________________ 
RECENT ADDITIONS AND UPDATES 

[1] absolute truth 
http://whatis.techtarget.com/definition/0,,sid9_gci861884,00.html 

[2] cookie poisoning
http://searchsecurity.techtarget.com/sDefinition/0,,sid14_gci861584,00.html 

[3] Pong 
http://whatis.techtarget.com/definition/0,,sid9_gci861786,00.html 

[4] DOT4  
http://searchhp.techtarget.com/sDefinition/0,,sid6_gci860597,00.html 

[5] foo 
http://whatis.techtarget.com/definition/0,,sid9_gci212139,00.html 

____________________________________________________________________
:::::::::::::::::::  WHATIS.COM CONTACTS   :::::::::::::::::::

LOWELL THING, Site Editor ([EMAIL PROTECTED])
____________________________________________________________________

MARGARET ROUSE, Associate Editor ([EMAIL PROTECTED])
___________________________________________________________________
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