Ed,
     I've had this problem.  The WUG service needs to be set with a user
and permissions that has rights to check the NT services on the machine you
are polling.  Because the machines were on an NT domain, I used a domain
account for my problem.  I've also experimented on getting this to work in
a non-domain environment.  I basically had to resort to using scripts
instead to get the desired task to work.  One thing you can try is to
create a user ID that is exactly the same on both machines.  Then use that
user ID to start up your WUG service.  Even though the machine names are
different, the service may pass the user ID and password correctly.  Hope
this helps.

Sincerely,
Dan

Network Systems Engineer
Worldwide Services
Lucent Technologies


                                                                                       
                                          
                    "Edward Ingram"                                                    
                                          
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                    Sent by:                           Subject:     [WhatsUp Forum] To 
monitor NT Services, does What's up have  
                    [EMAIL PROTECTED]        to be on same NT domain?        
                                          
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                    05/25/01 06:15 PM                                                  
                                          
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In order to monitor NT services, do the servers being monitored need to
reside in an NT domain?  I have 2 servers that are set to workgroup.  In
app mode, What's up correctly monitors the NT services on those 2 servers.
However, in web mode (using the What's up service), the 2 servers report
the NT services as being down.

Any ideas on this?




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