Thanks for the 'wishlist' address, wasn't aware of that one. Yes, I've sent
my RFI to IpSwitch and have segmented the maps by teams, but segmentation
doesn't solve my challenges. My concerns are that teams who have access
will misconfigure the device settings which break the connection I've put
in place to forward events to my Tivoli event server. If someone doesn't
associate the right program response to an event it won't leave WUG. If
someone doesn't check the 'notify on UP/notify even if ack'd' selections we
won't get the clearing event. I wish the connection to Tivoli wasn't as
fragile, but I'm working within what WUG gives me. My concerns were borne
out to be valid the first day I opened the web access to one admin team
who, after having been given a document detailing the important settings,
promptly set up a new device... WRONG.
In a large environment (and I don't consider us large, but we're getting
there fast) we don't want another console for the Operations Center, we
need solutions that feed a centralized management console. We won't have
someone sitting in front of a WUG terminal, we need it to run in the
background and feed events up as the occur. I realize we may be the
exception to the market WUG is targeted for, that's why I'm willing to meet
them half-way and do the development of an audit system myself. I just need
access to the configuration of each map and each device for me to code
against. I'd hoped, based on the products I saw on Somix's web-site that it
would be possible to reach inside WUG, but that seems to not be the case.
I still feel very positive about WUG and what it brings to us and I'm
committed to making this work within my environment. I'm just trying to
moderate the administrative impact on my admin teams.
"Michael Patterson"
<[EMAIL PROTECTED]> To:
<[EMAIL PROTECTED]>
Sent by: cc:
[EMAIL PROTECTED] Subject: RE: [WhatsUp
Forum] RFI to Address Large Environment
pswitch.com Administration
08/16/2001 10:27 AM
Please respond to
WhatsUp_Forum
Hi Bill,
I'm sure you thought of creating different maps for your teams: NT admin
teams, a UNIX team, a network team, my team,
and an electronic commerce team. By extending different permissions to the
different maps, did that help solve part of your needs?
Also, you can send suggestions to [EMAIL PROTECTED] The development
team looks at these pretty closely.
Sincerely,
Michael Patterson
Somix Technologies
(207)324-8805 x222
(207)324-8683 fax
www.whatsupgold.net Check out Denika for WhatsUp Gold and save $200
[EMAIL PROTECTED]
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of
[EMAIL PROTECTED]
Sent: Wednesday, August 15, 2001 6:24 AM
To: [EMAIL PROTECTED]
Subject: [WhatsUp Forum] RFI to Address Large Environment Administration
I'm early on in the adoption of What's Up Gold (not even sure the PO's been
sent out yet and am running out of eval days fast...) and I do have to say
I like the program for what it does. The only concern I have so far is the
administration in large environments. I sent the following email to
IpSwitch
this morning to in the hope they could be addressed in upcoming releases.
If any of you feel these suggestions would add value to the product in your
environment I'd appreciate you commenting or sending your own RFI to
IpSwitch.
========================================================================
I suppose the best I can do at this point is to encourage your company to
consider putting some additional features into WUG to help reduce the
administrative burden in large environments. Using my company as an
example, we already have a significant investment in the creation of an
enterprise framework for availability monitoring with events that flow
towards our Operations Center. When we bring in new tools, like WUG, we
don't make them stand-alone solutions but integrate them. I wrote a short
Perl script (compiled to an exe) that takes a program notification for an
up/down event and sends events to my Tivoli Event Console (TEC) server
which handles notifications/display for Operations.
WUG seems to reliably deliver something I'm missing in my environment, but
the administration is going to cost me down the road. This tool is designed
to be used by administrators and I need to make it available to them. But,
I've got a couple of NT admin teams, a UNIX team, a network team, my team,
and an electronic commerce team that need to manage their own devices. I've
got some maps that have over 200 devices and having to dig through them all
to make simple changes is a chore. At some point people are going to
configure something in a nonstandard way that compromises the monitoring.
I don't mind writing the code to audit the environment, but I've got to get
at the data stored in the map definitions.
Some suggestions I'd like to see in future releases would be:
Include the ability to set more device attributes 'globally' (select group
and apply, like the replace alert notifications feature). The attributes
I'd most like to set by groups are the device type (nearly all our 512 NT
servers are detected as Workstations), info line 1 & 2, log trigger levels,
SNMP settings, monitor on/off, etc.
Add an export function with selectable maps and device attributes. For
maps, be able to export the parent/child relationship. For devices, allow
for the selection of attributes to export and possibly some option to
specify the field separator (either 'tab' or user defined char). The
ability to export to csv or fixed len ASCII should satisfy any need to
integrate with other products.
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RE: [WhatsUp Forum] RFI to Address Large Environment Administration
Bill_Busby/MO/americancentury Thu, 16 Aug 2001 08:30:02 -0700
- [WhatsUp Forum] RFI to Address Large Environ... Bill_Busby/MO/americancentury
- RE: [WhatsUp Forum] RFI to Address Larg... Michael Patterson
- Bill_Busby/MO/americancentury
