Microsoft SAPI5 is bundled inside the WhatsUp Gold plug-in. One problem we've founds is that the Microsoft Installer does not report back to say whether the SAPI5 install has suceeded or failed. Thus, the TTS plug-in install continues OK, appears as a component within WhatsUp Gold, and (if there's no SAPI5) gives the error message "Can't create tts"
Another cause of the same problem would be when SAPI5 somehow gets uninstalled after the TTS plug-in is installed. You can check whether or not SAPI5 is installed by checking in your Add/Remove Programs list. Re-running the TTS install will install SAPI5 if SAPI5 is able to be installed. We have found that SAPI5 will not install if there are soundcard problems. Not having a soundcard at all is the most obvious example. Thus, the solution to your problem would start in getting more information on the particulars of your hardware, and then following the tech support route. In the meantime, we will be working on that SAPI5 Installer to see if it can't be a bit more informative. Mark Symons Ipswitch, Inc Augusta GA -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Colin J Wantling Sent: Tuesday, January 29, 2002 03:47 To: [EMAIL PROTECTED] Subject: Re: [WhatsUp Forum] Text to Speech WUG7/W98 Hi, no, so far I have only heard from people with the same problem. I tried it on another W98 machine, same problem. I will contact support later today. When it works, it works well, much better than using separate programs. regards, Colin On Tuesday 29 January 2002 08:44, you wrote: > Hi, > > Does IPswitch give response for this question? We have the same problem. > > ------------------------------------------------------ > Ihsan Cakmakli > Y.K. > > > > > > "whatsup" > <[EMAIL PROTECTED]> To: > <[EMAIL PROTECTED]> Sent by: cc: > [EMAIL PROTECTED] Subject: RE: > [WhatsUp Forum] Text to Speech WUG7/W98 switch.com > > > 25.01.2002 21:55 > Please respond to > WhatsUp_Forum > > > > > > > We have same problem but with Win2000SP2 > > -----Original Message----- > From: Colin J Wantling [mailto:[EMAIL PROTECTED]] > Sent: 25 January 2002 16:03 > To: [EMAIL PROTECTED] > Subject: [WhatsUp Forum] Text to Speech WUG7/W98 > > > Hi, > > Using the TTS plugin with WUG 7 works fine for me with WIN 2000, but won't > work on Windows 98 SE. Error message is "Can't create tts". There is plenty > > of disk space. > > Does anyone have a fix for this please? > > thanks, > > Colin Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
