For info to others on the forum and the archive, this workaround worked in Matts case
where he was reporting:

'When I go to add new services it lets me, but when I click 
 OK to close the Monitors and Services window I get a dialog that says 
 "Please wait: Disabling Active Discovery and Polling during 
 updates...", which never goes away. '

> Try this workaround and let me know if it works:
> Before you edit your service definitions, visit
> "Configure | Program Options | General"
> and uncheck "Enable status polling engine for all maps"
> and uncheck "Enable active discovery engine for all maps"
> This will suspend the polling engines for all the maps.
> Then work on your changes to services as you have been doing. Once you have
> finished, (and I assume you will not get that dialog box) revisit "Configure
> | Program Options | General" and turn the polling engines back on again.

----- Original Message ----- 
From: "Matt Wasserman" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, February 11, 2002 12:11 PM
Subject: RE: [WhatsUp Forum] Adding Services


> Last time I waited about 2 hours... Seems a little long:)
> 
> -----Original Message-----
> From: Adrian Ferrier [mailto:[EMAIL PROTECTED]] 
> Sent: Monday, February 11, 2002 9:55 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [WhatsUp Forum] Adding Services
> 
> 
> Hi Matt,
> 
>  When devices poll they read the services definitions, to update the
> definitions we need to make sure that no devices are currently using them.
> This dialog shows up while the poll is being suspended - so I'd expect that
> once your current poll is complete this dialog should go away - how long are
> you waiting?
> 
> 
> ----- Original Message ----- 
> From: "Matt Wasserman" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Friday, February 08, 2002 6:35 PM
> Subject: [WhatsUp Forum] Adding Services
> 
> 
> > Here's one I haven't seen before - running WUG 7.0 on Win2k Server, 
> > context has about 40 maps and about 300 devices, and about 30 custom 
> > services. When I go to add new services it lets me, but when I click 
> > OK to close the Monitors and Services window I get a dialog that says 
> > "Please wait: Disabling Active Discovery and Polling during 
> > updates...", which never goes away. So I never get my new services.
> > 
> > Anyone else seen this?
> > 
> > Matt Wasserman
> > Programmer/Analyst 
> > Citrix Systems - Ft Lauderdale 
> > 954.267.2857 
> > 
> >  
> > 
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> > 
> > An Archive of this list is available at: 
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> > 
> > 
> 
> 
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> 


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