RE: [WhatsUp Forum] Monitors and Services disappeared

[Raymond Isaac]

actually, the fix for this problem was from a different perspective. turns out the system had an old install of the app. I moved the latest install into the directory the old install was from, then changed my registry to reflect this change.   things seem to be working now. thanks for the efforts   Raymond Isaac Network Analyst Norwood Promotional Products, Inc -----Original Message----- From: Adam Denter [mailto:[EMAIL PROTECTED]] Sent: Friday, January 03, 2003 3:00 PM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] Monitors and Services disappeared My colleague David figured this one out.  But he is having trouble remembering the fix.  There needs to be a modification made to an asp page.  It is an easy fix once he remembers, just don't want you re-installing.  I am nailing him with a cattle prod until he spits it out.  Hold on.   Adam Denter Network Catalyst Operations Center 877-638-2287 x2773   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Raymond Isaac Sent: Friday, January 03, 2003 12:39 PM To: '[EMAIL PROTECTED]' Subject: RE: [WhatsUp Forum] Monitors and Services disappeared   hmmm.... is it that simple? I've done just that yet do not still see the services coming back. I've examined the working services.ini file and the broken file. Before the change, yes they definately were different. Now they are identical and yet i'm still stuck. ???   -----Original Message----- From: Tom Keeling [mailto:[EMAIL PROTECTED]] Sent: Friday, January 03, 2003 2:09 PM To: [EMAIL PROTECTED] Subject: Re: [WhatsUp Forum] Monitors and Services disappeared Make a copy of services.ini - it holds all of the standard and custom services information - and place it into the WUG root directory.  Restart WUG and you should be fine.   Tom Keeling WhatsUp Gold/WS_Ping Technical Support Visit our Knowledge Base for answers to frequently asked questions. http://support.ipswitch.com/kb/     ----- Original Message ----- From: Raymond Isaac To: '[EMAIL PROTECTED]' Sent: Friday, January 03, 2003 2:46 PM Subject: [WhatsUp Forum] Monitors and Services disappeared   Hello, I've recently upgraded to 7.04 from 7.03 (initial install of 7.0) and suddenly I've found my services have disappeared. My maps still retain the list of the services, but Monitors and Services no longer has this listing. On top of that, I am also missing the standard services that come with WhatsUp. Items such as FTP, HTTP, and DNS are no longer listed.   Anyone know a quick fix? I do have access to a backup, and my test system which I make changes to before I make changes to my production system. (It has not experienced the problem.) thanks!   Raymond Isaac Network Analyst Norwood Promotional Products, Inc.