RE: [WhatsUp Forum] Recurring Notifications email customization

[Burks, Jon]

I am not aware of any "hacks" to modify the existing WhatsUp Gold recurring notification feature, but below is what we have asked for as a future release enhancements:

 

It would appear that no additional functionality was added from version 7.04 to 8.0

 

 

Ehancement Request #1

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: Wednesday, August 07, 2002 4:55 PM
To: Burks, Jon
Subject: RE: [WhatsUp 7.03] Jon Burks [T200208070124]

Jon,
at this time that is the way WUG is designed.  However I have reported the
request to our R&D department and hopefully that feature will be implemented
in future releases.

 

Mark Singh
WhatsUp Gold Support Manager
Ipswitch, Inc._________
______________<><

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: Wednesday, August 07, 2002 5:39 PM
To: [EMAIL PROTECTED]
Subject: [WhatsUp 7.03] Jon Burks [T200208070124Z1383296]

 

Sender          : [EMAIL PROTECTED]
Tracking Number : T200208070124Z1383296
Pool            : WhatsUpSupport
Sent to         : [EMAIL PROTECTED]
Date            : 8/7/02 5:35 PM
---

 

Is there a way to add a service down name in a recurring e-mail
notification?

 

You can check the box to include the add the DOWN names, but not services
or custom services.

 

Also, you cannot create a recurring report to add the variable %V to
enumerate the service.

 

If we schedule hourly recurring notifications to be sent via e-mail, the
message delivered is not explicit. It shows the name of the device down,
but not the specific service in question. It would be more valuable to
include not only the name, but also the service with an issue. We conclude
this because there may be multiple services being monitored for each Named
device.

 

This would be a good enhancement for WUG v7.04 or V8.0

 

Thanks...

 

 

Ehancement Request #2

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: Tuesday, September 17, 2002 8:46 AM
To: Burks, Jon
Subject: Re: [WhatsUp Gold 7.04] Jon Burks [T20020916014X]

 

At the moment, there is not a way to split up the recurring notifications.
You will get notified on any and all maps that are open and monitoring at
the time of the recurring report.  I'm not sure if this will change for
version 8 or not - I haven't heard.

 

Tom Keeling
WhatsUp Gold/WS_Ping
Technical Support
Visit our Knowledge Base for answers
to frequently asked questions.
http://support.ipswitch.com/kb/

 

 

 

----- Original Message -----
From: <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, September 16, 2002 7:13 PM
Subject: [WhatsUp Gold 7.04] Jon Burks [T20020916014XZ1437852]

 

> Sender          : [EMAIL PROTECTED]
> Tracking Number : T20020916014XZ1437852
> Pool            : WhatsUp + Gold Support
> Sent to         : [EMAIL PROTECTED]
> Date            : 9/16/02 7:13 PM
> ---
>
> Name:  Jon Burks
> Address: [EMAIL PROTECTED]
> Product: WhatsUp Gold 7.04
> OS: Windows 2000
> Serial Number for Registered User: WG-XXXXXXX
> Problem:
>
> Is there a way to create a recurring notification report to be generated
> only for a specific map?
>
> We have our maps split up to cover certain environments (DEV, Test, Prod).
> We also have maps split out based on Application and Support groups.
>
> We would like to send a recurring notification for each map and not for
all
> the devices being
> monitored across all maps.
>
> In other words, we want to send a device status report to each applicaton
> support area per
> environment for each map and not for all maps.
>
> Currently the output looks similar to the output below:
>
>
>
> -----Original Message-----
> From: Whats Up
> Sent: Monday, September 16, 2002 5:30 PM
> To: Burks, Jon
> Subject: WhatsUp Report 209 up 0 down 0 svcdown
>
>
> WhatsUp Report
> All 209 hosts are reachable
>
> No down services.
>
> Log File:

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: Wednesday, March 05, 2003 3:51 PM
To: [EMAIL PROTECTED]
Subject: [WhatsUp Forum] Recurring Notifications email customization

I've set up a recurring notifications email every hour, works great but I would like to throw in a few customization to it......formating / text / add a hyperlink /etc...

I know you can't do this via the main program but I thought there must be a hack for this.....