When WhatsUp Gold is running as a service you will see the following running in memory:

wugsvc.exe
WhatsUpG.exe
SnmpEvnt.exe
IPSylog.exe

The four will be listed in the Process list in Task Manager, but not in the 
Application list.

The last two of these are are the SNMP and Syslog event servers, and will only be 
running if you have configured them.

1) When you stop wugsvc via the Service Control Manager, WhatsUpG.exe and SnmpEvnt.exe 
should also exit memory.  Is this happening with you?  If they are not exiting memory 
then kill them and see if the WUG app will now start.

2) IPSylog.exe is supposed to carry on running when WUG exits.  If it's running on 
your system then try disabling it (stop service and set to "Manual Start" in Service 
Control Manager).

Mark Symons
Ipswitch, Inc
Augusta GA

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Finbom Magnus
Sent: Monday, July 07, 2003 04:08
To: '[EMAIL PROTECTED]'
Subject: [WhatsUp Forum] Whats up console/Procerss hangs on start


Hello!

I am having trouble with my WUG801.
Everything has worked just fine for all years with WUG.
But now the following is happening.
I am running a windows 2000 server dedicated for WUG, and WUG is installed
as a service.
So when I want to edit the map I stop the service and start the WUG console.
But for some reason the console wont start anymore. Stopping the service
works fine but when trying to start wug nothing happens.
I can see that the process for the application (whatsupg.exe) is started,
but its not listed in the eventmanager under applications.
The process takes 10Megs of ram an 0% cpu,, and then nothing more happens
exept that I can this anoying "Server busy - The action cannot be completed
becuse the other program is busy. Choose switch to, to activate the busy
program and correct the problem".
Restarting server does not help.

Anyone sho has a solution for this? Is there some way o start wug in
failsafe mode or repair mode...?


Best regards
Magnus Finbom
IT-Engineer(Microsoft MCP, MCP+I, MCSE-NT4)
Lansforsakringar Skaraborg
Bank and Insurance
Radhusgatan 8
54129 Skovde
Sweden
phone 0500 77 70 65, gsm 0708 71 70 60, fax 0500 77 70 30
[EMAIL PROTECTED]
http://www.lansforsakringar.se/skaraborg

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