We ar running WUG 8.x on a Windows 2000 Server and all domains we are monitoringa are 
also W2k domains. We have made a new user account on the WUG server wich is named the 
same as the account we use on the customers domains - with the same password. We are 
not having any problems restarting any services on the other domains.
We have not tested this in a NT 4 enviroment, however.

Regards
Alf Ove Gaasland
Netpower ICT

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
Sent: 1. august 2003 22:24
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] How Do you Restart NT/2000/XP services on a server that 
is in a different domain than the WUG server.



Per your suggestion on our WUG server, we entered a similar script.  We have a 
successful connection using an account with admin privileges to the ipc process on a 
domain controller in the target domain The security logs(from server in target domain) 
shows a successful connection

But WUG continues to fail when trying to restart the service.  WUG map detects it is 
down but is unable to restart it on its own

Target domain is a win 00 AD domain. Is that a problem?
On the source domain it is a standard NT 4.0 domain

Again and further assistance is appreciated.


Susan Mundy
Network Administrator
Global Information Systems
Westcon.Net
X2256
Direct: 914-826-2256
email: [EMAIL PROTECTED]


|---------+------------------------------------->
|         |           Alf Ove Gåsland           |
|         |           <[EMAIL PROTECTED]|
|         |           .no>                      |
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|         |           pswitch.com               |
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|         |           08/01/2003 02:40 PM       |
|         |           Please respond to         |
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  |       To:       <[EMAIL PROTECTED]>                                                
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  |       cc:                                                                          
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  |       Subject:  RE: [WhatsUp Forum] How Do you Restart NT/2000/XP services on a 
server that is in a different|
  |        domain than the WUG server.                                                 
                          |
  
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For servers in another domain you have to make an IPC$ connect first with an account 
with Administrator privilige on the remote domain . We are performing monitoring of 
services on our customers domains and we have made a script wich runs every time the 
WUG server start.

The script performs an IPC$ connect to the domain controller with an account wich have 
administrator privilige on the remote domain.

net use \\[SERVER_IP]\IPC$ /USER:[DOMAIN]\[USERNAME] [PASSWORD]

Hope this helps


Regards
Alf Ove Gaasland
Netpower ICT

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: 1. august 2003 19:44
To: [EMAIL PROTECTED]
Subject: [WhatsUp Forum] How Do you Restart NT/2000/XP services on a server that is in 
a different domain than the WUG server.


How do I set up WhatsUp Gold  8.0 to restart NT/2000/XP services on a server that is 
in a different domain than the WUG server.

Please note, WUG is already installed as a service and has administrative rights to 
the server in question

Any assistance is appreciated



Susan Mundy
Network Administrator
Global Information Systems
Westcon.Net
X2256
Direct: 914-826-2256
email: [EMAIL PROTECTED]


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