RE: [WhatsUp Forum] Service shown as Down When It's UP

[Kevan Dickinson]

Title: Service shown as Down When It's UP

Forget this email.   I have found the problem   Kevan     -----Original Message----- From: Kevan Dickinson [mailto:[EMAIL PROTECTED] Sent: 01 December 2003 12:23 To: [EMAIL PROTECTED] Subject: [WhatsUp Forum] Service shown as Down When It's UP   Hi All I am evaluating a copy of Whatsup Gold. I have a particular problem this morning. Whatsup is showing that the HTTP Service on one of our Web Servers is down when in fact it is up and responding. The Webserver sits in a DMZ and I am monitoring the server using ICMP. Our other Webserver that is also in the DMZ is shown as OK. It has been running fine for about 2 weeks and no changes have been made to the Firewall, Server or Whatsup Gold over the weekend. How can I get Whatsup to recognize that the Service is running OK. Thanks in advance. Kevan Dickinson IT Network Manager Checkmate International Plc Tel: +44 (0) 1993 885661 Fax: +44 (0) 1993 885603  www.cmi-plc.com <<Kevan Dickinson.vcf>> ********************************************************************** ***Disclaimer*** The contents of this Email may be privileged and are confidential. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Should you wish to use Email as a mode of communication, CMi plc and it's subsidiaries are unable to guarantee the security of Email content outside of our own computer systems. This footnote also confirms that this e-mail message has been swept by Mimesweeper for the presence of computer viruses. Whilst we run anti-virus software, you are solely responsible for ensuring that any e-mail or attachment you receive is virus free. We disclaim any liability for any damage you suffer as a consequence of receiving any virus. Checkmate International plc (CMi) Registered in England No 1899857 Registered Office 7 Pilgrim Street London EC4V 6DR Head Office Tele + 44 (0) 1993 885600 Head Office Fax + 44 (0) 1993 885603 Web Site : www.cmi-plc.com **********************************************************************