Strange. I have never seen this issue with WUG. Backup all your maps, alerts, and so forth, whatever the "What to backup" paper in the knowledge base says to backup and reinstall the original version. This is only a suggestion.
Also, you may want to look at the path listed in the registry. Anthony Franklin, Network Engineer Information Technology Services University of West Florida Pensacola, Florida 32514 850.474.3243 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jones, David H Sent: Tuesday, December 09, 2003 11:14 AM To: [EMAIL PROTECTED] Cc: [EMAIL PROTECTED] Subject: [WhatsUp Forum] Update failed, again. Trying to install the 8.03 patch. Right after the WUG splash screen goes away, I get an "Update Aborted" box. After clicking "OK" it sends me to the update install screen. When I click Next to install the patch, I get "WUG Not found" and the install quits after clicking OK. The only reason I can think it might not find it is WUG is actually installed on drive D, and maybe it's looking for the executable on C? I don't know. I had similar luck when I tried installing the 801HF1 patch, but received somewhat different errors. I've attached two screenshots to show the errors I'm getting. Help?! Thanks! David Jones Principal Financial Group I/S Information Security 711 High Street Des Moines, IA 50392-0257 Email: [EMAIL PROTECTED] Phone: 515.362.2224 "Any opinions expressed in this message are not necessarily those of the Principal Financial Group." Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
