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I have dependences set, and it does exactly as you want. It will only send a message for the item down, and not the items that depend on it. The system will not monitor anything that depends on an item that is down. The system will show them as unreachable though.
For example: Say you have 15 servers behind a router. You monitor all the systems and the router = 16 items. Currently, if the router goes down, you will get 16 messages. However, if you set the up dependencies on all the servers to point to the router, when the router goes down, you will only get one message stating the router is down. When you look at the console though, it will show them as all being down. When the router comes back up, you will only get one up message as well.
Make sure you get the items ordered correctly on the map for the dependencies to work properly. There is some good info in the HELP section on how to set them up properly.
Dan
-----Original Message-----
Running WUG 8.x and would like to reduce the total notifications. Let's say one device goes down and so WUG can't see 15 other devices because of the one device being down. So each device gets an alarm and sends out notices (1+15=16 notices). Just one would be nice and maybe it lists all items down.
It just gets hard when at 1AM your pager goes off, 16 times. When only one device caused it.
I started setting dependences but worry that it will still send mass notices. We have a duty person and after a set number of minutes the rest of the IT staff gets paged. One network device goes down, email gets queued and then when it comes back up (16 notices x 5 people + system up notices = unhappy campers)
Thanks
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- RE: [WhatsUp Forum] WUG and mass notificati... Benton, Bob
- Re: [WhatsUp Forum] WUG and mass notif... Dan King
- Re: [WhatsUp Forum] WUG and mass n... Roy Grubb
- RE: [WhatsUp Forum] WUG and mass notif... Matt Wasserman
- [WhatsUp Forum] WUG and mass notificat... Hoekenschnieder, Hokie (Tim G)
