>From time to time the machine that we run WhatsUp on (8.03) on (win2K, sp4 dual 450MHZ, 512 MB Ram) gets really slow and unresponsive when editing maps. Usually a reboot and/or a defrag helps, and everything is back to normal (after all it is a windows box), but this last time nothing seems to work. Even with polling turned off and the web server turned off, all you have to do is open up one map and click on edit and it slows down to a crawl. It's extremely unresponsive, so bad in fact that sometimes the OS will be waiting on it, notice that it's unresponsiveness, pop up a box, and ask if it should be shut down, although if you wait long enough it will catch up to itself. It never crashes, it just runs really slow. While all this is going on, CPU utilization is below 20% with the System Idle process taking up most of the spare cycles, RAM usage is under 200 MB (out of 500 MB Total real RAM), and any other application I try to run at the same time runs and responds fine (visio for example). It's like the program is there but for some reason It's not responding to input in a normal way. And once the map is closed it comes back to life. But open up another map and the same thing happens.
It has no viruses, nor has it ever been previous infected or hacked, and all patches up to date. Doing a "netstat -a" on the command line shows only the normal ports open. Nothing looks suspicious, and there is only a trickle of network traffic, on the order of a few packets per second or so. No new hardware or software has been installed for months other than regular virus updates and Patches from Microsoft. I've been using WhatsUp now for about 3 years and have never had a problem I couldn't figure out, but this one I'm stumped on. Has anyone else ever experienced this with WhatsUp, and if so, can anything be done about it short of maybe rebuilding the box? Thanks, Robert Kent UITS, Network Engineering University of CT Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
