Dell is shipping new laptops with the DPI setting set to 128DPI.  I had to change it 
to 96DPI then restart.  I have also seen this cause gifs and other images in IE look 
very blocky even at high res.  Here are the instructions:

Problem

Images in Internet Explorer or other applications may appear fuzzy or may be of poor 
quality. 
Discussion

This can be an out-of-box issue and has been seen on the Latitude D800 and Inspiron 
8500.  The difficulty is caused by the DPI setting in Advanced Display Properties 
being set to 120 when it is shipped from the factory.  You may also notice the problem 
if the operating system has been reinstalled. 
Solution

To resolve this issue, change the DPI setting to 96.  To do so, perform the following 
steps:

Right-click an open area of the desktop and click Properties.
The Display Properties window appears. 
Click the Settings tab. 
Click the Advanced button. 
On the General Tab, click the down arrow to change the DPI setting to 96. 
Click OK, and then restart the computer for the changes to take effect.
After lowering the DPI setting, you may wish to increase the size of your icons for 
better visibility.  To increase icon size, perform the following steps:

Right-click an open area of the desktop and click Properties.
The Display Properties window appears. 
Click the Appearance tab. 
Under Font size, click the down arrow to change the font size to large or extra-large. 
Click the Effects button.
The Effects window appears. 
Click to put a checkmark next to Use Large Icons. 
Click OK twice to exit Display Properties.


>>> [EMAIL PROTECTED] 05/05/04 09:07AM >>>
>From the Web root page go to Users, then select the user in question and
Edit. Then Edit User Map | Access Host Pages.

I think that is what he was asking you to look at.

Tv



-----Original Message-----
From: [EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] On Behalf Of James Amann
Sent: Wednesday, May 05, 2004 7:52 AM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED] 
Subject: RE: [WhatsUp Forum] Cannot click image map icons in wug web on XP

I think you misunderstood.  This is a user who is accessing the web
interface.  When he tries to click on an icon (such as a server) the page
just refreshes, he cannot click into the device's detail sheet or another
map (if it is a subnet or container icon/object) - He isn't trying to change
anything, just trying to view different maps.

>>> [EMAIL PROTECTED] 05/05/04 06:36AM >>>
In the Configure, go to web interface and click on enable config
it will allow you to do any change you want on your web interface.

-----Message d'origine-----
De : [EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] la part de Bryan
Harrell
Envoy� : mardi 4 mai 2004 23:31
� : [EMAIL PROTECTED] 
Objet : Re: [WhatsUp Forum] Cannot click image map icons in wug web on
XP


Does the users account have the permissions set up to open host objects
for the map he's trying to access?

------------------------------------------------------------
Bryan Harrell, SPII 
Network Transport & Administration - Tallahassee
Fla. Dept of Revenue
(850)-921-0700  S/C 291-0700
------------------------------------------------------------


>>> [EMAIL PROTECTED] 05/04/2004 1:17:52 PM >>>
I have a user with XP Pro and IE 6.0.2800 SP1.  He is unable to click
on
any icons in the web interface.  When he clicks on an icon it just
refreshes the map as if he clicked somewhere else on the page rather
than over an icon.  Has anyone seen this behavior?  This is WUG ver 8.

Other users with the same OS and IE versions (including me) are not
seeing this behavior.  He is using a new laptop from Dell, the OS was
installed at the factory. 

Any help would be greatly appreciated.

James McGovern Amann
Network Technician Lead
Georgia State University
IST / UCCS
95 Decatur St.
Suite 500
Atlanta, GA 30303
PH: 404.651.1574
FX: 404.651.4408
PG: 404.476.7754

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