Mark,
Correct for the first part (so I do not see SMTPMail in the GUI and consequently no email alerts were send).
I did the regsvr part and restarted WhatsupGold and then it still did not solve the issue, however when I rebooted the server SMTPMail showed up again in the GUI (whooopie...) !!!
Thanks very much for this info, it is saving me a lot of time, because I was already looking at deinstalling WhatsupGold and installing it again (with the issues around backing up the necessary files).
Again thanks very much for this info.
Regards
Peter
-----Original Message-----
From: Mark Symons [mailto:[EMAIL PROTECTED]]
Sent: vrijdag 21 mei 2004 16:32
To: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] Lost Notification Library after installing
patch MS04-011
Peter,
When you say "I lost the Notification Library", I assume that means that you cannot see SMTPMail and other Notification types in the GUI (Configure -> Notifications Library) but that the Notifications themselves have not actually vanished. The Notifications being text files stored in subdirectories of \WhastUps\Notification.
If that's the case then I believe that what has happened is that your Notification DLL somehow got unregistered when you appled the Microsoft patch. This is easy to test...
1) With WhatsUp Gold not running, drop to the command prompt and navigate to the WhatsUp program directory.
2) Run: regsvr32.exe ntfystd.dll
A dialog will confirm that registration has occured. When you then start up WhatsUp Gold you should now be able to see SMTPMail and other Notification types listed in the library again.. and your individual Notifications will not have been lost.
Mark Symons
Ipswitch, Inc
Augusta GA
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Anthony
Sent: Friday, May 14, 2004 15:11
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] Lost Notification Library after installing patch MS04-011
You may have lost it this time, but it will probably be good to backup you notifications library. Back up the entire folder. If you have made no changes since the last backup, simply restore the folder.
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of van Alphen, Peter
Sent: Thursday, May 13, 2004 6:29 AM
To: '[EMAIL PROTECTED]'
Subject: [WhatsUp Forum] Lost Notification Library after installing patch MS04-011
Hello,
I just joined, so I do not know if the issue was already brought forward.
I have WhatsupGold 8.03 running on Windows2000 Server.
After installing the Microsoft MS04-011 patch, I lost the Notification Library (with the exception of Group). As a result the email-notification does not work anymore.
Does anybody have the same experience and better: a solution ?
Thanks and regards
Peter van Alphen
IS Europe, FCI
Tel: +31 73 6206948
Fax:+31 73 6206991
[EMAIL PROTECTED]
