RE: [WhatsUp Forum] Alerts failed??

[Earl, Bob]

Title: Message

As usual, I leave out important stuff - my notifications normally work great.  In fact, the UP messages went out about 35 minutes later, causing quite a bit of confusion since the DOWN messages didn't make it.

 

So other than getting "lucky" while testing, there isn't a way to find out what went wrong?

Bob Earl
EDS - North Carolina Medicaid
4905 Waters Edge
Raleigh, NC  27606

Phone:919-816-3085
mailto:[EMAIL PROTECTED]

-----Original Message-----
From: Mark Symons [mailto:[EMAIL PROTECTED]
Sent: Tuesday, June 29, 2004 5:29 PM
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] Alerts failed??

Try this...

 

Open your debug log and then open your Notification library and test the notification.  Sure, you won't get any % variables resolving, but you'll see the important stuff such as a 550 response from the server.  (550 would indicate invalid mailbox, meaning you should check the address used - but there are other failure responses as well).

 

Mark Symons

Ipswitch, Inc

Augusta GA

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Earl, Bob
Sent: Tuesday, June 29, 2004 15:15
To: [EMAIL PROTECTED]
Subject: [WhatsUp Forum] Alerts failed??

Question - I just found a number of alert failures in my log, that look like this:

20040629 135356 Alert failed process N:3Com Switch F:768 A:SMTPMail/NetMonEmailOnly
20040629 135336 Alert failed process N:Router F:768 A:SMTPMail/NetMonEmailOnly
...

I've checked the server's event logs, and nothing correlates with the failure times.

I've never seen these before, and as far as I know, the SMTP server it was trying to connect with was up and running - is there a way I can get more info about the failures?

Bob Earl
EDS - North Carolina Medicaid
4905 Waters Edge
Raleigh, NC  27606
 
Phone:919-816-3085
mailto:[EMAIL PROTECTED]