RE: [WhatsUp Forum] Auto Up Alert in WUP?

[Patel, Kushal]

Title: Auto Up Alert in WUP?

This has been reported to Ipswitch and a fix is in the works to be included in SP1. ETA for SP1 is aprox. end of Q1 (per Ipswitch).   /kush   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Tuesday, January 04, 2005 6:34 AM To: WhatsUp_Forum@list.ipswitch.com Subject: [WhatsUp Forum] Auto Up Alert in WUP?   Is there anyway of auto generating an UP alert following a down alert in WUP. In WUG I had "auto send UP alert following down alert" ticked. To avoid excessive down alerts in WUG, I had the trigger level set to 3 so that a device was only classed as down after 3 polls (3 mins). If a device missed only 1 or 2 polls then it was never classed as down and so an UP alert was not send if the second poll succeeded. After upgrading to WUP, it appears that this can only be half achieved by configuring an action group with a down event and an up event configured within the group. I currently have the down alert set to trigger after "down for 2 mins" which is preventing excessive alerting as I want it to, which is great. I then have an additional alert within the group for when a device comes back up. My problem is is that I still receive hundreds of Up alerts which are generated following a single poll failure. It seems that WUP regards the device as down even if an alert has not been generated, and therefore sends an Up alert on a succesive poll, following a single poll failure which is totally undesireable. Its important to our business to track the duration of outages via email without having to dig into the logs everytime so turning off the Up alert is not really an option. Of course, this is only trying to work around the reason why we have so many single poll failures in the first place. I cannot find an explanation for this. We are running WUP on a high end dual 3GHz server with a hard set 100Mb network connection. All resource usage is minimal. When we ran WUG on the same box, the poll misses were about 10X less. Configuring WUP is really bad as it takes between 5-10 seconds on every mouse click to open the option you are trying to get to. All suggestions are appreciated Thanks in advance Heath Dickinson MBCS CCNA MCP IT Communications Administrator Goldmedal Travel Group plc Tel: 01772 835106 [EMAIL PROTECTED] *********************************************************************************** Gold Medal Travel E Mail disclaimer This e-mail contains proprietary information some or all of which may be legally privileged. It is for the intended recipient only. If an addressing or transmission error has misdirected this e-mail, please notify the author by replying to this e-mail. If you are not the intended recipient you must not use, disclose, distribute, copy, print or rely on this e-mail. ***********************************************************************************