220 xxxx.xxxx.xxxx.xxx Microsoft ESMTP Mail service Version 6.0.3790.0 ready at Wed 23 Feb 2005 15:50:22-0500 HELO cary_monitor 501 5.5.4 Invalid Address.
Both send from and send to address are my address and are valid. Thanks, Spencer -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mark Symons Sent: Wednesday, February 23, 2005 3:46 PM To: [email protected] Subject: RE: [WhatsUp Forum] email notifications You need to examine the SMTP communication with the server. I would bet that: a) The Exchange server has something it's not happy about in the use of the protocol. b) It's security related (anti-spam, etc) c) The server is returning a 5xx code that will let out work out what's going on.. and fix the problem. In WhatsUp Gold you can use the Debug log to display the conversation. Simply open the log and then go into the Notification Library and do a "Test". Then close the library and examine what you've got in the Debug window. In WhatsUp Professional 2005, perform the "Test" in the Action Library and then click on "Details" in order to view the conversation. So, what should you be looking at? A couple of candidates are: a) Is Exchange objecting to the use of the HELO command? Perhaps it's expecting something that matches a PTR record in DNS. Unlikely. b) Is Exchange objecting to the MAIL FROM: address? Much more likely.. and should be easy to fix. Just change the Notification definition to use an address that is valid. Mark Symons Ipswitch, Inc Augusta GA -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Plantier, Spencer Sent: 18 February 2005 16:27 To: [email protected] Subject: [WhatsUp Forum] email notifications We have just upgraded to a windows 2003 exchange server and now our notifications don't work. Any help would be appreciated. Thanks. Spencer Plantier System Network Administrator 301 Gregson Dr Cary, NC 27511 Office 919-379-8513 Cell 919-272-8833 [EMAIL PROTECTED] Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
