Geoff is correct. What you are seeing is the Acknowledgement functionality that has been added to SP1.
There is one "philosophy difference" in the way that things work in SP1. In WhatsUp Gold, when a state changes (service going down, event received) the Device Display Name gets the black background. Acknowledgement can be performed via the Monitor Menu. This changes the Display Name back to normal text. However, Acknowledgement can also be performed by double-clicking on the Device (opening the Properties dialog) or even by right-clicking on the device. ie, you may be Acknowledging the State Change unwittingly. In WhatsUp Pro 2005 SP1, Acknowledgement is carried out from the State Change Acknowledgement Report. You can choose to Acknowledge nothing, a single Device, a collection of Devices, or everything. It's up to you. You can also Acnowledge.. 1) Via the Tools Menu 2) By right-clicking a Device in Device View and selecting Acknowledge. In all cases, the act of Acknowledgement is an explicit act. It does not happen by accident. Thus, you can now inspect properties of a device without Acknowledging the State Change. Mark Symons Ipswitch, Inc Augusta GA -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of [EMAIL PROTECTED] Sent: Thursday, March 17, 2005 11:52 AM To: [email protected] Subject: RE: [WhatsUp Forum] Map View - Device Names with black background There was an event that occurred. The same functionality was in WUG. Prior to SP1, when a device missed a poll but came back up, it would go back to green and not let you know that anything happened. SP1 changes that by adding the black background when a poll is missed. You would then acknowledge the event and it should go back to normal. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, March 17, 2005 8:03 AM To: [email protected] Subject: [WhatsUp Forum] Map View - Device Names with black background List, I just noticed something strange in map view. Some of the device names suddenly have a black background?! What did I miss? :o Regards, Daniel -- Daniel Blaser System Engineer ISP Abt. Lie-Comtel Tel: +423 / 236 17 60 Liechtensteinische Kraftwerke Fax: +423 / 236 17 41 Im alten Riet 17, 9494 Schaan Web: http://www.lkw.li Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ ***************************************************************** This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to which they are addressed. If you have received this in error, you must not use or disseminate any information contained in it. Please send it back to the person who sent it to you and delete it from your system. This footnote also confirms that this e-mail message has been swept by Sybari's Antigen for the presence of computer viruses. However, we cannot guarantee that this trans- mission is virus free, nor can we guarantee that this e-mail is secure or error-free as information could be intercepted, corrupted, lost, destroyed, or arrive late or incomplete. J.D. Power and Associates therefore does not accept liability for loss or damage suffered as a result of this transmission or for any errors or omissions in the contents of this e-mail. ***************************************************************** Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
