Several WhatsUp Pro users who have upgraded to SP1 have reported that their CPU utilization jumps to 100% and stays there.  We believe this problem only occurs for customers using version 5.1 of Microsoft Windows Script Host.  To determine which version you have, enter the command CSCRIPT in a DOS window - the version will be displayed.

We have been able to workaround this problem by installing either (a) Microsoft Internet Explorer 6, or (b) Microsoft Windows Script Host 5.6.  The links for these products are:

http://www.microsoft..com/downloads/details.aspx?FamilyID=1e1550cb-5e5d-48f5-b02b-20b602228de6&displaylang=en

http://www.microsoft..com/downloads/details.aspx?familyid=C717D943-7E4B-4622-86EB-95A22B832CAA&displaylang=en

We will post more information as it develops. Thank you.

 

Larry Leonard

Ipswitch, Inc.

[EMAIL PROTECTED]

 

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