Lane, how many survey requests do you get per year? And how much time do you spend on them?

Because myself, being in the Top 100 most active editors and thus I'd think fitting in your group of " about 30 super busy people", I get about ~2 requests per year and they cost me few minutes at most, which even being "super busy" I find I can afford.

What I'd focus with a call for the researchers (perhaps another idea for best practices) would be to ask people to do proper lit review. I don't think we have too many surveys, but I do think we have a not-too-small percentage of them pointlessly replicating prior research (as in - we probably don't need a n-th paper on Wikipedian's motivations that badly...). Of course, people who can't be bothered to to a proper lit review can't probably be bothered to find out about our best practices guides, even if we clean the mess that our research pages are currently, so... :/

--

Piotr Konieczny, PhD
http://hanyang.academia.edu/PiotrKonieczny
http://scholar.google.com/citations?user=gdV8_AEAAAAJ
http://en.wikipedia.org/wiki/User:Piotrus

On 7/30/2014 10:59, Lane Rasberry wrote:
Hey guys,

I posted some thoughts to my own blog and am linking to those posts below. Everything I say on my blog is captured in the summary below, so feel free to not click through.

----
My biggest worry is that researchers who recruit human subjects assume that there are huge numbers of Wikipedians for them to survey, and consequently, they do not need to do a lot of advance survey preparation because there is no harm from distracting Wikipedians from their usual volunteer work. This assumption is wrong because actually almost every researcher recruiting human subjects wants Wikipedians who are in very short supply. Consequently, researchers do cause harm to the community by soliciting for volunteer time, and Wikipedia community benefit is dubious when researchers do not do sufficient preparation for their work. This is not quite accurate, but if there were one message I could convey to researchers, it would be "Your research participant pool only consists of about 30 super busy people and many other volunteers greatly depend on getting their time. When you take time from a Wikipedian, you are taking that time away from other volunteers who really need it, so be respectful of your intervention in our communities."
----

I do not want a lot of gatekeeping between researchers and the Wikipedia community, but at the same time, researchers should take professional pride in their work and take care not to disrupt Wikimedia community activities.

<http://bluerasberry.com/2014/07/request-for-researchers-when-doing-research-on-the-wikimedia-community/>
<http://bluerasberry.com/2014/07/problems-with-research-on-wikipedia/>

I am still thinking about what should be done with research.

yours,



On Tue, Jul 29, 2014 at 6:00 PM, Dario Taraborelli <[email protected] <mailto:[email protected]>> wrote:

    Hi all,

    I am a bit late in the game, but since so many questions were
    raised about RCom, its scope, its goals, the source of its
    authority etc. and I helped coordinate it in the early days I
    thought I’d chime in to clear some confusion.

    *Is RCom an official WMF body or a group of volunteers?*

    RCom was created as a volunteer body to help design policies and
    best practices around research on Wikimedia projects. People who
    joined the committee did so on a volunteer basis and with a
    variety of interests by responding to a call for participation
    issued by WMF. Despite the fact that the original initiative came
    from WMF, its membership almost entirely consisted of non-WMF
    researchers and community members (those of us who are now with
    Wikimedia had no affiliation with the Foundation when RCom was
    launched [1]). RCom work was and remains 100% volunteer-driven,
    even for those of us who are full-time employees of the Foundation.

    *Is RCom a body regulating subject recruitment?*

    No, subject recruitment was only one among many areas of interest
    identified by its participants [2]

    *Is RCom still alive?*

    RCom stopped working a while ago/as a/ /group meeting on a regular
    basis to discuss joint initiatives/. However, it spawned a large
    number of initiatives and workgroups that are still alive and
    kicking, some of which have evolved into other projects that are
    now only loosely associated with RCom. These include reviewing
    subject recruitment requests, but also the Research Newsletter,
    which has been published monthly for the last 3 years; countless
    initiatives in the area of open access; initiatives to facilitate
    Wikimedia data documentation and data discoverability; hackathons
    and outreach events aimed at bringing together researchers and
    Wikimedia contributors. Subject recruitment reviews and
    discussions are still happening, and I believe they provide a
    valuable service when you consider that they are entirely run by a
    microscopic number of volunteers. I don’t think that the
    alternative between “either RCom exists and it functions
    effectively or reviews should immediately stop” is well framed or
    even desirable, for the reasons that I explain below.

    *What’s the source of RCom’s authority in reviewing subject
    recruitment requests?*

    Despite the perception that one of RCom’s duties would be to
    provide formal approval for research projects, it was never
    designed to do so and it never had the power to enforce formal
    review decisions. Instead, it was offered as a volunteer support
    service in an effort to help minimize disruption, improve the
    relevance of research involving Wikimedia contributors, sanity
    check the credentials of the researchers, create collaborations
    between researchers working on the same topic. The lack of
    community or WMF policies to back subject recruitment caused in
    the past few years quite some headaches, particularly in those
    cases in which recruitment attempts were blocked and referred to
    the RCom in order to “obtain formal approval”. The review process
    itself was meant to be as inclusive as possible and not restricted
    to RCom participants and researchers having their proposal
    reviewed were explicitly invited to address any questions or
    concerns raised by community members on the talk page. I totally
    agree that the way in which the project templates and forms were
    designed needs some serious overhaul to remove any indication of a
    binding review process or a commitment for reviews to be delivered
    within a fixed time frame. I cannot think of any example in which
    the review process discriminated some type of projects (say
    qualitative research) in favor of other types of research, but I
    am sure different research proposals attracted different levels of
    participation and interest in the review process. My
    recommendation to anyone interested in designing future subject
    recruitment processes is to focus on a lightweight review process
    open to the largest possible number of community members but
    backed by transparent and /enforceable/ policies. It’s a really
    hard problem and there is simply no obvious silver bullet solution
    that can be found without some experimentation and fault tolerance.

    *What about requests for **private data**?*

    Private data and technical support requests from WMF are a
    different story: they were folded into the list of frequently
    asked questions hosted on the RCom section of Meta, but by
    definition they require a direct and substantial involvement from
    the Foundation: (1) they involve WMF as the legal entity that
    would be held liable for disclosing data in breech of its privacy
    policies and (2) they involve paid staff resources and need to be
    prioritized against a lot of other requests. There are now
    dedicated sections on private data on the Wikimedia Privacy Policy
    [4] and Data Retention guidelines [5]. Many people, including
    myself and other members of the Foundation’s Analytics team,
    believe that we should try and collect the minimum amount of
    private data that we need in order to operate and study our
    projects and make all those types of aggregate/sanitized data that
    we can retain indefinitely publicly available to everyone under
    open licenses. We’ve already started a process to do so and to
    ensure that more data (for example, data collected via site
    instrumentation [6]) be exposed via Labs or other APIs, in the
    respect of our users’ privacy.

    *How can we incentivize researchers to “give back” to the community?*

    In the early days we drafted a set of requirements [3] to make
    sure we could get back as much as possible from research involving
    WMF resources. It’s been hard to implement these requirements
    without policies to enforce them. The suggestion of having more
    researchers apply for a slot at the Research Showcase to present
    their work is an excellent idea that we should consider. In
    general, the Research team at WMF is always interested in hearing
    about incentives to drive more interest towards actionable
    research on Wikimedia projects.

    Dario

    [1]
    
https://meta.wikimedia.org/w/index.php?title=Research:Committee&oldid=2094818
    [2]
    https://meta.wikimedia.org/wiki/Research:Committee/Areas_of_interest
    [3] https://meta.wikimedia.org/wiki/Research:WMF_support
    [4] https://meta.wikimedia.org/wiki/Privacy_policy
    [5] https://meta.wikimedia.org/wiki/Data_retention_guidelines
    [6] http://meta.wikimedia.org/wiki/Research:Schemas

    On Jul 29, 2014, at 6:49 PM, Aaron Halfaker
    <[email protected] <mailto:[email protected]>> wrote:

        Either [RCOM is] functioning or its not, surely?

    Well, I explained that there are functioning sub-committees
    still.  In other words, there are initiatives that RCOM started
    that are alive and successful, but we no longer coordinate as a
    larger group.  I don't know how else to explain it.  I guess you
    could say that RCOM is still functioning and that we no longer
    require/engage in group meetings.

        As Kerry noted earlier on, the policy as it stands [1] says
        that researchers "must" obtain approval through the process
        described. If the wording now needs to be changed to "ought
        to" then surely this requires more consensus than your single
message here?

    That's a proposed policy.  Until it is passed by consensus, the
    "must" is a proposed term.  I think that it should be "must", but
    until that consensus is reached, I'll continue to say that it
    "ought to".

    Regarding researchers stating what should be regulated, I think
    there is a big difference between *deciding what should be
    regulated* and *being involved in the discussion of *how* it
    should be regulated*.  Hence why I welcome participation.  What
    I'm saying is that you have a vested interest in not being
    regulated, but I'd still like to discuss how your activities can
    be regulated effectively & efficiently.  Does that make sense?

         b) Pine suggested a board decision on this earlier one to
        obtain clarity and I supported this but it was met with
        silence, which is why I followed up.


    I welcome you to raise it to them.  I don't think it is worth
    their time, but they might disagree.

        But what is clear is that clarification is required -
        especially on the distribution of tasks between Foundation
        employees, the research community and Wikimedia editors. And
        this is *especially* true for people outside this list.


    I think that the proposed policy on English Wikipedia does that
    quite well.  That's why I directed people there.  Also, again, I
    am not working on RCOM or subject recruitment as a WMF employee.
     I do this in my volunteer time.  This is true of all of RCOM who
    happen to also be staff.

    if you want process to be more clearly documented, you also have
    to address people like Poitr who would rather not have processes
    described in detail.  When you guys work out how clearly you want
    a process to be described, please let me know.  I'm tired of
    re-spec'ing processes.  This is the third iteration.

        If the policy is incorrectly described on the policy pages,
        then someone from RCom (or whatever it is now called) should
        be the one to change this - preferably with some discussion.


    Heather, that is a *proposed *policy page on English Wikipedia.
     It is not part of RCOM.  It would render RCOM irrelevant for
    subject recruitment concerns.  That's why I started it.  I don't
    think that RCOM/WMF/researchers should own subject recruitment
    review.  I think the community being studied should own it and
    that RCOM/WMF/researchers should participate.

    Also, I am not your employee.  This is my volunteer time.  I
    don't have much of it, so I focus on keeping the system running
    -- and it is -- and improving the system -- which is the proposal
    I linked to.  If you want something done and other volunteers
    don't have time to do it. Do it yourself.
    <https://en.wikipedia.org/wiki/Wikipedia:SOFIXIT>

    -Aaron




    On Tue, Jul 29, 2014 at 10:23 AM, Heather Ford <[email protected]
    <mailto:[email protected]>> wrote:

            On Tue, Jul 29, 2014 at 10:25 AM, Aaron Halfaker
            <[email protected]
            <mailto:[email protected]>> wrote:

                RCOM is not functioning as a complete group anymore.


        I'm a little confused why this wasn't made clear right at the
        beginning of this thread e.g. when others suggested this
        might be the case and you refuted them? Also, I'm not sure
        what 'functioning as a complete group' actually means. Either
        its functioning or its not, surely?

                However, we split into sub-committees while we were
                still a functioning group.  The subject recruitment
                sub-committee and newsletter sub-committees are
                performing vital functions still.

                I never stated that research recruiting needs RCOM
                approval. I definitely said that it "ought to" have
                RCOM approval.


        So, does that mean that is what the policy *ought to* be now?
        And do you believe that this should this be the way that the
        policy gets decided? Because it isn't right now as far as I
        can see. As Kerry noted earlier on, the policy as it stands
        [1] says that researchers "must" obtain approval through the
        process described. If the wording now needs to be changed to
        "ought to" then surely this requires more consensus than your
        single message here?

        re. the comment that I (and the other researchers?) on this
        list shouldn't be the ones to decide what the regulation
        should be, I disagree on two counts. a) It seems on the one
        hand that you want this to be "self-regulation" i.e. you
        invited researchers on this list to join R-COM at the
        beginning of this thread, but that you don't think that the
        researchers here should be able to determine what to
        regulate. I know that you're looking for an inclusive process
        but you can't have it both ways: if we are going to help
        regulate, then we need to at least help decide how to
        regulate. b) Pine suggested a board decision on this earlier
        one to obtain clarity and I supported this but it was met
        with silence, which is why I followed up.

                There are also more than two "review coordinators"
                (not not "reviewers") -- it's just that DarTar and I
                have accepted the burden of distributing work.  When
                people are busy, we often coordinate the reviews
                ourselves.


        I can understand your frustration; I really can! I know that
        you've done a lot of really great, prior work on this and I
        don't think any of us are saying that we need to throw the
        baby out with the bathwater. But what is clear is that
        clarification is required - especially on the distribution of
        tasks between Foundation employees, the research community
        and Wikimedia editors. And this is *especially* true for
        people outside this list.


                I welcome your edits to make it clear that review is
                optional.  As you might imagine, I have plenty of
                work to do and I appreciate your good-faith
                collaboration on improving our research documentation.


        I'm frustrated by this response. If the policy is incorrectly
        described on the policy pages, then someone from RCom (or
        whatever it is now called) should be the one to change this -
        preferably with some discussion. I find it frustrating that
        WMF employees are often the ones who make the final policy
        pronouncements but then tell others to implement it. And if
        we don't do the work, then we're apparently not assuming good
        faith.

        This is a great opportunity to rejuvenate the process;
        hopefully it will eventually be seen that way :)

        Best,
        Heather.

        [1] https://en.wikipedia.org/wiki/Wikipedia:Research_recruitment

                -Aaron

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--
Lane Rasberry
user:bluerasberry on Wikipedia
206.801.0814
[email protected] <mailto:[email protected]>


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