Well, it’s interesting that there was a 24% higher edit counts for those with 
an email address. The question is what does it tell us. Is there a dependency? 
Are they both dependent on something else we don’t know about?

 

It might mean (as I am speculating) that those with email addresses were more 
likely to actually see the notifications of responses to their feedback and 
more likely to edit more productively from receiving those responses leading to 
higher edit counts.

 

But it might also mean something completely different. For example, those who 
envisaged themselves as making many contributions might have thought it worth 
the extra keystrokes to provide their email address on signup, whereas those 
who envisaged themselves as just fixing a couple of things might not have 
thought it worth the effort. In which case, the 24% difference in edit count 
might just reflect the difference in intention (self-selecting).

 

Kerry

 

  _____  

From: Giovanni Luca Ciampaglia [mailto:[email protected]] 
Sent: Wednesday, 17 September 2014 11:48 PM
To: [email protected]; Research into Wikimedia content and communities
Subject: Re: [Wiki-research-l] FW: What works for increasing editor engagement?

 

Hi Kerry, this is an interesting question but unfortunately no such data was 
collected from MoodBar. However, we knew whether users had an authenticated 
email address, and found that this is associated to a 24% higher edit count, as 
measured in the first 30 days, compared to other users who reported feedback. 
MoodBar users were also reminded of the possibility of registering an email 
address, in case they had none, and in this case we observed no difference. 
Don't know if this answers your question.  

 

Cheers,

 

G

 

 




Giovanni Luca Ciampaglia

✎ 919 E 10th ∙ Bloomington 47408 IN ∙ USA
☞ http://www.glciampaglia.com/
✆ +1 812 855-7261

✉ [email protected]

 

2014-09-16 0:47 GMT-04:00 Kerry Raymond <[email protected]>:

 

 

  _____  

From: Kerry Raymond [mailto:[email protected]] 
Sent: Tuesday, 16 September 2014 12:23 PM
To: Research into Wikimedia content and communities
Cc: Editor Engagement
Subject: Re: [Wiki-research-l] What works for increasing editor engagement?

 

With the mood bar, the communication back to the editor was through their user 
page and email (when known). Do you have any data to show where they saw it (or 
from where they responded to it)? I've long suspected that new users don't know 
about User Talk and this frustrates our efforts to communicate with them. so I 
would be interested to know if there was any difference in reaction from those 
communicated with via user talk alone and those who also got email and what 
that might say about user talk as a means to communicate with new users. I note 
that on the mobile interface running on my ipad, I cannot find a way to get to 
my User Talk page (as far as I can see), short of entering the URL manually or 
switching to the desktop interface, which makes user talk pretty useless way of 
communicating with mobile users.

Sent from my iPad


On 16 Sep 2014, at 6:02 am, Giovanni Luca Ciampaglia <[email protected]> 
wrote:

Hi Pine,

 

to answer your question on results about improving editor retention, there is a 
new paper authored by me and Dario coming out soon about MoodBar, an early EE 
experiment whose aim was to elicit feedback from newly registered editors, that 
shows that lightweight socialization (e.g. reporting feedback about editing 
experience and receiving help from more experienced users) improves long-term 
editor retention.

 

The pre-print of the paper is up on the arxiv http://arxiv.org/abs/1409.1496 

I also gave a talk about it at the Mediawiki metrics meeting earlier this 
summer: https://www.youtube.com/watch?v=Rn4-cBYxttA

 

Cheers,




Giovanni Luca Ciampaglia

✎ 919 E 10th ∙ Bloomington 47408 IN ∙ USA
☞ http://www.glciampaglia.com/
✆ +1 812 855-7261 <tel:812%20855-7261> 

✉ [email protected]

 

2014-09-11 2:00 GMT-04:00 Pine W <[email protected]>:

Hello research colleagues,

When I look at the WMF Report Card, it appears to me that the global active 
editor stats and the number of new accounts being registered per month has been 
relatively flat since at least 2011. 

Those of you who work in EE research and analytics, I would like to ask if 
there is a summary of techniques that you have found that do produce 
statistically significant results in improving editor retention. I know that 
some of you write tools, design projects, or pull and analyze data about 
editors. It looks to me like WMF is investing significant effort in research 
and tool creation, but we're not moving the needle to create the results that 
we had hoped to achieve. So I'd like to ask what have we learned from all of 
our time working on editor engagement about techniques and programs that do 
improve the EE stats significant ways, so that we can hopefully accelerate the 
implementation of programs and techniques that have demonstrated success.

 

I'd also like to ask what barriers you think prevent us from becoming more 
effective at improving the number of users who register and the number of 
active editors. For example, are users who go through GettingStarted often 
being deterred by quickly being confronted by experienced editors in ways that 
make the newbies want to leave? If that is a significant problem, how do you 
suggest addressing this?

One of my concerns about investing further in developing Flow, analytics tools 
like like WIkimetrics, and further complex editor engagement research projects, 
is that the most important challenges related to editor engagement may be 
problems that can only be solved through primarily interpersonal and social 
means rather than the use of software tools and mass communications. I like 
Wikimetrics and I use it, and I think there's an important place for analytics 
and tool development in EE work, but I wonder if WMF should scale up the 
emphasis on grassroots social and interpersonal efforts, particularly in the 
context of the 2015+ Strategic Plan and Jimmy's speech at the 2014 Wikimania. 
What do you think,and if your answer is yes, how do you think WMF can do this 
while respecting the autonomy and social processes of the volunteer projects?

Thanks, 

Pine


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