https://bugzilla.wikimedia.org/show_bug.cgi?id=15793


Mike.lifeguard <[email protected]> changed:

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--- Comment #1 from Mike.lifeguard <[email protected]>  2009-01-15 
00:04:39 UTC ---
(In reply to comment #0)
> There are people who keep sending emails even when the where told to piss off 
> and to do not contact OTRS about it because the matter is closed.
> 
> But the keep sending emails that need to be merged with the other ones and
> closed. And possibly some other agent who is not aware of the history may
> respond and so keep it going.
> 
> I would like to have an option to block certain email address from sending
> anymore emails to us. Maybe with an option to inform the sender that his email
> is rejected.
> 

Do we know if the OTRS admins can do this already? Seems sensible to restrict
it to their use only anyways...


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