https://bugzilla.wikimedia.org/show_bug.cgi?id=17249

           Summary: "next status" missing at adding a note
           Product: Wikimedia
           Version: unspecified
          Platform: All
        OS/Version: All
            Status: NEW
          Severity: normal
          Priority: Normal
         Component: OTRS
        AssignedTo: [email protected]
        ReportedBy: [email protected]


Add a note to a ticket. It's not longer possible to change the status of the
ticket, i.e. from "closed" to "open".

Was very useful to reopen a ticket.


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