https://bugzilla.wikimedia.org/show_bug.cgi?id=15210





--- Comment #6 from Tim Starling <[email protected]>  2009-01-31 08:30:17 
UTC ---
(In reply to comment #1)
> OTRS 2.3.1 added support for fulltext search:
> 
> http://otrs.org/

No, it didn't add support for fulltext search in any traditional sense. It adds
an article_search table to index the article table, but it doesn't put any
FULLTEXT indexes on it. Instead, it populates it with a list of words contained
in each article, separated by spaces, and searches the table with LIKE
'%word%'. I'm not sure if the performance improvement would make it worth
doing.


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