https://bugzilla.wikimedia.org/show_bug.cgi?id=17278
Summary: AgentTicketCustomer doesn't show tickets anymore
Product: Wikimedia
Version: unspecified
Platform: All
OS/Version: All
Status: NEW
Severity: normal
Priority: Normal
Component: OTRS
AssignedTo: [email protected]
ReportedBy: [email protected]
Action=AgentTicketCustomer doesn't show a list of customer tickets anymore. The
"Customer Tickets" section still appears on the page, but it's always empty.
The tickets can otherwise be found with Search, but the single click on the
right-side email address or Customer link at the top of a ticket was a nice
shortcut.
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