https://bugzilla.wikimedia.org/show_bug.cgi?id=17328
Summary: Problems with German Umlauts on OTRS
Product: Wikimedia
Version: unspecified
Platform: All
OS/Version: All
Status: NEW
Severity: enhancement
Priority: Normal
Component: OTRS
AssignedTo: [email protected]
ReportedBy: [email protected]
Umlauts cause problems with with display of customers message. Compare:
https://ticket.wikimedia.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=2388628
(Normal view) and
https://ticket.wikimedia.org/otrs/index.pl?Action=AgentTicketPlain&TicketID=2388628&ArticleID=2815813
(Source)
or
https://ticket.wikimedia.org/otrs/index.pl?Action=AgentTicketPlain&TicketID=2393129&ArticleID=2822270
(Source) and
https://ticket.wikimedia.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=2393129
(Normal View)
Problem occurs in in normal view (first example) and in source view (second
example).
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