https://bugzilla.wikimedia.org/show_bug.cgi?id=18042
--- Comment #3 from Rjd0060 <[email protected]> 2009-04-04 00:11:58 UTC --- (In reply to comment #2) > If storage is not a problem and the growing queue doesn't make OTRS slower, I > don't think there's a need to delete them (unless there's some training > silliness). False positives do happen, and in case of queries mentioning > previous messages or other uncertainty about reception[1], it's useful to be > able to see if any have been junked. > > [1] > http://lists.wikimedia.org/pipermail/foundation-l/2007-November/034529.html > We don't need all junk tickets forever. There is just no reason to store it. People regularly look in the junk queue to make sure nothing is there that shouldn't be however, when there are hundreds of thousands of messages there (currently there are 280,135 messages), people will not even bother to look. So really, it is more helpful to keep it reduced in size and continue to check regularly for misplaced tickets, as we were doing before. -- Configure bugmail: https://bugzilla.wikimedia.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug. _______________________________________________ Wikibugs-l mailing list [email protected] https://lists.wikimedia.org/mailman/listinfo/wikibugs-l
