https://bugzilla.wikimedia.org/show_bug.cgi?id=35715
Web browser: ---
Bug #: 35715
Summary: Attachments need to be downloaded
Product: Wikimedia
Version: unspecified
Platform: All
OS/Version: All
Status: NEW
Severity: normal
Priority: Unprioritized
Component: OTRS
AssignedTo: [email protected]
ReportedBy: [email protected]
Classification: Unclassified
Mobile Platform: ---
This is a migration from
<https://otrs-wiki.wikimedia.org/wiki/OTRS_technical_challenges>.
Attached images are sent with a content-disposition header so that they cannot
be viewed in the browser, only downloaded. It is a slight inconvenience only,
but also an easy fix, I presume.
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Looking around, this could be because
http://www.otrs.com/open-source/community-news/security-advisories/security-advisory-2005-01/
of the security vulnerability way back in 2005. However, as we are on a more
recent version, this shouldn't be problem.
I believe the configuration needs to be changed from:
AttachmentDownloadType is set to "attachment". to (AttachmentDownloadType =
"inline") (the default configuration).
This could be something in the admin interface?
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