https://bugzilla.wikimedia.org/show_bug.cgi?id=35718
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Bug #: 35718
Summary: bulk actions from ticket :: customer
Product: Wikimedia
Version: unspecified
Platform: All
OS/Version: All
Status: NEW
Severity: normal
Priority: Unprioritized
Component: OTRS
AssignedTo: [email protected]
ReportedBy: [email protected]
Classification: Unclassified
Mobile Platform: ---
Copied from <https://otrs-wiki.wikimedia.org/wiki/OTRS_technical_challenges>.
When you're in a ticket and click the customer-address to see if there's any
other ticket of that customer, it would be very helpful if it was possible to
do bulk-actions right from that window. Now I first have to copy&paste the
e-mailaddress into the search-page, start a search and then bulk-action items.
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