https://bugzilla.wikimedia.org/show_bug.cgi?id=18970
Summary: Fatal error prevents small number of people from voting
Product: MediaWiki extensions
Version: any
Platform: All
OS/Version: All
Status: NEW
Severity: major
Priority: Normal
Component: SecurePoll
AssignedTo: [email protected]
ReportedBy: [email protected]
Three people, enwiki users RichardRothwell, Apeiron, and Oaktree_b, reported a
permanent fatal error that prevented them from voting. They each appear
qualified to vote and appeared to be following the process correctly.
In each case when they arrived at SPI they recieved an "Internal Error" message
along with the "Set $wgShowExceptionDetails = true;" boilerplate. This was a
persistent condition occurring every time these accounts attempted to vote.
Their report suggest to me that the associated account data at SPI was
erroneously or incompletely generated. Possibly the database got overloaded
when they first visited and something was dropped?
Whatever the cause these editors were totally blocked from voting. Since this
was reported only 3 times with >18000 ballots cast, it is obvious that whatever
caused this condition is an unusual and hard to replicate problem.
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