https://bugzilla.wikimedia.org/show_bug.cgi?id=22622
--- Comment #29 from Sam Reed (reedy) <[email protected]> 2012-09-05 13:08:44 UTC --- (In reply to comment #28) > Update, I resent the NDA to Philippe now. Tell "us" (probably better on the RT ticket) what you need; A copy of our current otrs database and a copy of the OTRS files as current is? >From there, I suppose you can do a test upgrade locally, and see if you can create updates for our "patches" that are in SVN. Next, a test install on the WMF cluster, db upgrade etc. Probably some testing on our side with our current OTRS users And after that, schedule some maintenance/downtime for our current OTRS install, update files, update the database and make it live again. I know Ops were keen to get this also puppeti[sz]ed, but I don't think this is a blocker from the point of upgrading. You will need an ops point of contact too, I believe this was going to be Jeff Green originally, however we're getting close to fundraising season, so I'm not sure how much time he would have available. Daniel (among others) seem reasonably comfortable working with Perl for Bugzilla. This would need to be discussed with CT first. -- Configure bugmail: https://bugzilla.wikimedia.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug. _______________________________________________ Wikibugs-l mailing list [email protected] https://lists.wikimedia.org/mailman/listinfo/wikibugs-l
