https://bugzilla.wikimedia.org/show_bug.cgi?id=19114


Gurch <[email protected]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |REOPENED
         Resolution|INVALID                     |




--- Comment #5 from Gurch <[email protected]>  2009-07-06 17:45:51 
UTC ---
Reopening.

Some quotes just from the *last couple of hours* of feedback on the mobile
site:


"The mobile site is not working for me. ... And it refuses to let me use the
regular wiki. So now it's useless to me. Please let me have the option of using
reg. Wiki. Yes, I chose the option. Got an error. Tried to disable mobile
permanently. Error again."

"Please do not set this as the default view for access to your site from a
mobile phone. If anything have it as an option. The normal 
layout is much more user friendly"

"The iPhone handles real websites just fine and I would prefer to view and
navigate the real site, rather than a crippled mobile version."

"Why do I have to use your mobile site? ... Please make it easier to stay on
the regular site!"


Wikipedia gets shedloads of traffic, for every feedback comment recieved there
could be a thousand users out there with similar problems. Yes, there are
positive comments too, but this represents a serious usability issue, and
should not be dismissed just because the reporter lacked a solution.

Some of the feedback seems to echo the earlier suggestion of making the link to
the standard version more prominent. Personally, I think disabling the forced
redirection for iPhones would be a good start. They are versatile devices and
can view standard web pages pretty well; a lot of the complaints seem to be
along those lines. I'm more concerned that this doesn't just get marked invalid
and the user feedback ignored.


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