https://bugzilla.wikimedia.org/show_bug.cgi?id=30413

Platonides <[email protected]> changed:

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                 CC|                            |[email protected]

--- Comment #5 from Platonides <[email protected]> ---
Some more examples: 
 Bug 30413: "It would have been solved already if it had been filed in RT" 
 Bug 22622: More status hidden in RT. There were some claims of community
“There's no action on it” vs “This is actively being worked in Ops” there.

As for fixes:
I would support moving everything to bugzilla, but ops would probably hate the
idea, since I think they are also using it for some kind or time-tracking.

I don't think forcing some people to work as liasons between the two
bugtrackers is the best way, but given that those following RT tickets will be
a handful, it could work with some account creation with manual approbal .


However, I don't see why it can't be as open as bugzilla:
Allow everyone to fill bugs. And let them read/write the bug they opened.
If you are placing a tracking number, add a Private flag to the bug.
If you are interested in following a bug marked as private, you can get added
as CC by someone with greater access.


I don't think there will be that much private information there that can't be
public. Or perhaps they are using SSNs instead of usernames :)

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