https://bugzilla.wikimedia.org/show_bug.cgi?id=43665
Web browser: ---
Bug ID: 43665
Summary: Spam filter not filtering majority of spam to Junk
folder
Product: Wikimedia
Version: wmf-deployment
Hardware: All
OS: All
Status: NEW
Severity: normal
Priority: Unprioritized
Component: OTRS
Assignee: [email protected]
Reporter: [email protected]
CC: [email protected]
Classification: Unclassified
Mobile Platform: ---
This problem has been happening (again) for some time (years). It appears (by
viewing the email headers) that (some) messages are still being assigned a spam
score, but it does not appear anything happens beyond that. A lot of spam
(even scored as "possible spam", etc., items are still being directed to the
main queues rather than the junk folder.
OTRS admins can set filters, which typically could divert any message with an
X-Spam-Score higher than X value to the junk filter, but X-Spam-Score does not
exist on our list of search options. We have X-Spam-Flag, X-Spam-Level and
X-Spam-Status - none of these are even in the email headers.
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