https://bugzilla.wikimedia.org/show_bug.cgi?id=43887
Web browser: ---
Bug ID: 43887
Summary: Article Feedback - Satisfaction rating update
Product: MediaWiki extensions
Version: unspecified
Hardware: All
OS: All
Status: NEW
Severity: normal
Priority: Unprioritized
Component: ArticleFeedbackv5
Assignee: [email protected]
Reporter: [email protected]
CC: [email protected]
Classification: Unclassified
Mobile Platform: ---
The feedback page shows a 'satisfaction rating' with the percentage of people
who 'found what they were looking for' in its related article. The current
version of this rating is only based on the last 30 feedback posts, including
posts that were resolved or hidden. This doesn't seem right.
We propose to change the formula for that 'satisfaction rating', to base it on
all posts that have NOT been marked as 'resolved', 'inappropriate', 'hidden' or
'oversighted'. So this count would include unreviewed posts, as well as posts
that were marked as 'useful' or 'no action needed'. We also propose to remove
the current 30-post limit, because it is confusing, arbitrary and inconsistent
with the posts that are being shown to users.
This request is also posted on this feature requirements page, where we may
expand it as needed:
http://www.mediawiki.org/wiki/Article_feedback/Version_5/Feature_Requirements#Satisfaction_Rating
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