https://bugzilla.wikimedia.org/show_bug.cgi?id=22622
--- Comment #47 from Andre Klapper <[email protected]> --- (In reply to comment #40) > I disagree and I think > https://bugzilla.wikimedia.org/buglist.cgi?resolution=--- > &query_format=advanced&component=OTRS&product=Wikimedia > easily proves it Nemo: I've just retriaged all open OTRS tickets in Bugzilla. Out of 15 open tickets (some of them unresolved upstream issues, two local configuration issues) there are 2 known problems (see "Blocks" field) that would get solved by upgrading. I don't think this justifies "blocker" severity ("blocks development work", see http://www.mediawiki.org/wiki/Bugzilla/Fields ) yet, so I propose resetting this to "major". This does not mean that we would not vastly benefit from an OTRS update to make life of our community in OTRS easier. > (even if many issues are not tracked). If there are more unreported issues with OTRS they are extremely welcome to be reported in Bugzilla (bonus points for finding out if an OTRS software upgrade would influence them and marking them as depending on bug 22622 - upstream bugtracker is at http://bugs.otrs.org/ for queries). And if there are further good reasons why an OTRS upgrade blocks development work, I kindly request to bring them up in Bugzilla. Both helps everybody to get a better impression on how severe and urgent the OTRS upgrade request is (how many and which issues would get solved by it), and would lead to reevaluating this request. Again: I don't see this as a "blocker" based on what's known. -- You are receiving this mail because: You are watching all bug changes. _______________________________________________ Wikibugs-l mailing list [email protected] https://lists.wikimedia.org/mailman/listinfo/wikibugs-l
