https://bugzilla.wikimedia.org/show_bug.cgi?id=20772





--- Comment #4 from Peter Gervai (grin) <[email protected]>  2009-09-24 07:26:32 UTC 
---
/me worrying about Fred's eyesight, extended peeking may hurt peripheral vision
;-)

Apart from kidding, found anything? Theoretically email must not get lost. Did
we receive the email, and OTRS lost it, or it didn't even arrive? I've tried to
triangulate it inside OTRS by various header data, received date and such but
found nothing, so I'd say it's not in the database. But since it was sent from
gmail no much sending logs available (=none at all). Usually gmail sending
dates are reliable, and mail gets out in less than 5 seconds.


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